Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Timeline
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Linda Woodall

Birmingham,UK

Summary

Accomplished professional with extensive expertise in team management, recruitment onboarding, and payroll management. Demonstrates proficiency in health and safety compliance, data recording and reporting, and customer service. Proven leadership aptitude with strategic oversight capabilities, excelling in workforce scheduling, KPI management, and goal setting. Committed to quality control, training and development, and performance monitoring. Skilled in Microsoft Office proficiency, staff scheduling, resource management, staff motivation, performance assessment, recruitment, shift operations management, staff coaching, rota scheduling, pre-shift briefings, corrective action planning. Results-driven with exceptional communication skills and attention to detail.

Overview

29
29
years of professional experience
1990
1990
years of post-secondary education

Work history

Shift Supervisor

Challenge-TRG
Birmingham
11.2023 - 04.2025
  • Manage up to 300 temporary associates during peak times for Amazon
  • Oversee sourcing and on-site management of candidates against requirements
  • Build professional relationships with client (Amazon) while adhering to company values
  • Ensure compliance with Health Safety regulations
  • Prepare weekly time entry variance reports for accurate payroll
  • Conduct recruitment, registration, and induction/onboarding processes
  • Received acknowledgment from Amazon for hard work and dedication in supporting temporary associates

Field Service Technician

Comcast
Lawrence, USA
04.2004 - 08.2023
  • Assessed underground tickets and oversaw failed attempts resolution
  • Revamped business partner procedures as follow-up specialist in Greater Boston Region
  • Achieved high completion rates, earning recognition as Greater Boston Region's Employee of the Year

Field Service Lead Technician Supervisor

Viasource
01.2000 - 01.2004
  • Travelled to set up offices, hire and train local employees on safety, phone, TV, and internet installation
  • Worked in Salt Lake City (12 months), Seattle (6 months), St
  • Charles (6 months), and Winchester (12 months)
  • Collaborated with local cable providers including AT&T, Time Warner, and Comcast

Cable Lineman/Safety Supervisor

Network Construction
Boise, USA
01.1998 - 01.2000
  • Ran new plant for AT&T as part of a team
  • Wrote and submitted construction permits to local municipal towns
  • Maintained safety stock and inventory on trucks
  • Organized and scheduled safety teams, assigning them to Lineman crews
  • Worked on cable upgrades in Oregon, Idaho, and Washington states

Cable Technician

Network Cabling
Ontario, USA
01.1996 - 01.1998
  • Installed Fibre, Cat5, and Cat6 wires
  • Wired 66, 110 blocks, and patch panels
  • Terminated phone jacks and network jacks for commercial account

Education

High School Diploma -

Broken Bow High School
Broken Bow, Oklahoma

CIPD Level 3 - undefined

New Hire Training - Safety and Ladder Handling Certification, Defensive Driving, Cable Installation and Service Training

OSHA & Safety Certification Course - undefined

Skills

  • Team Management
  • Recruitment Onboarding
  • Payroll Management
  • Health Safety Compliance
  • Data Recording and Reporting
  • Customer Service
  • Technical Support
  • PLC Programming
  • SCADA Systems
  • Strategic oversight
  • Leadership aptitude
  • Work delegation
  • Job-Specific software use
  • Punctuality and reliability
  • Knowledge of gdpr compliance
  • Adapting to change
  • Tactfulness
  • Workforce scheduling
  • Health and Safety Compliance
  • Customer relations
  • Quality Control
  • Training and Development
  • Bookkeeping
  • Safety Assessment
  • Performance monitoring
  • Microsoft Office proficiency
  • Staff scheduling
  • KPI management and goal setting
  • Resource management
  • Staff management
  • Staff motivation
  • Performance assessment
  • Recruitment
  • Shift operations management
  • Staff coaching
  • Rota scheduling
  • Pre-shift briefings
  • Corrective action planning
  • Results-driven
  • Communication skills
  • Attention to Detail

Affiliations

  • Safety Committee
  • Veterans Network
  • YPN Young Professionals Network
  • Women's Network
  • Product Advocacy
  • Insiders Group

Timeline

Shift Supervisor

Challenge-TRG
11.2023 - 04.2025

Field Service Technician

Comcast
04.2004 - 08.2023

Field Service Lead Technician Supervisor

Viasource
01.2000 - 01.2004

Cable Lineman/Safety Supervisor

Network Construction
01.1998 - 01.2000

Cable Technician

Network Cabling
01.1996 - 01.1998

CIPD Level 3 - undefined

New Hire Training - Safety and Ladder Handling Certification, Defensive Driving, Cable Installation and Service Training

OSHA & Safety Certification Course - undefined

High School Diploma -

Broken Bow High School

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