Skilled Customer Service Advisor with a proven track record at The Rock Hospital, adept in payment processing and delivering customer service excellence. Expert in leveraging product knowledge to resolve issues, ensuring data protection, and enhancing call center operations. Achieved significant improvements in customer satisfaction and document organization efficiency. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.