Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Linda Patrick Bello

Cork

Summary

Skilled Customer Service Advisor with a proven track record at The Rock Hospital, adept in payment processing and delivering customer service excellence. Expert in leveraging product knowledge to resolve issues, ensuring data protection, and enhancing call center operations. Achieved significant improvements in customer satisfaction and document organization efficiency. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

5
5
years of professional experience

Work History

Customer Service Advisor

The Rock Hospital
Benin City, Nigeria
11.2016 - 12.2021
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Adhering strictly to data protection and confidentiality laws.
  • Using your product knowledge to solve problems for customers.
  • Manage filing systems, and ensure all documents are organized and easily accessible.

Education

Bachelor of Science - Sociology And Anthropology

Benson Idahosa University
Benin City Nigeria
07-2013

Skills

  • Customer service excellence
  • Payment processing
  • Quality assurance
  • Sales proficiency
  • Call center operations
  • Supply management
  • Call center experience
  • Email management
  • Follow-up calls

Languages

English
First Language

References

References available upon request.

Timeline

Customer Service Advisor

The Rock Hospital
11.2016 - 12.2021

Bachelor of Science - Sociology And Anthropology

Benson Idahosa University
Linda Patrick Bello