Linda Nkwocha OKEH
Luxembourg
Summary
Dynamic and proficient professional with extensive experience in office and facility management, legal support, administrative assistance, and recruitment. Currently providing exceptional support for the Amazon account, effectively managing the needs of over 500 employees daily. Recognized as a multi-tasker with keen attention to detail and a proven ability to build strong client and customer relationships. Committed to delivering outstanding service and fostering positive workplace environments.
Overview
11
11
years of professional experience
Work History
Workplace Experienced Ambassador (Full Time)
Jones Lang LaSalle Amazon Account
07.2021 - Current
- Provide assistance with all administrative and reception tasks
- Provide support in terms of organizing Board of Directors meetings, Shareholder meetings and dealing on a daily basis with clients’ inquiries
- Working closely with legal team on organizing, receiving, dispatching and handling signatures of documents
- Ensure and maintain archive of legal and office documents
- Provide a first point of contact to all internal and external clients dealing with confidential queries and building relationships whilst enhancing client facing activities.
- Arranging and effectively managing catering for meetings based on request and providing coffee/tea/water if no catering requested
- Facility management, including: Collate documentation for the purposes of client onboarding and troubleshooting
- scheduling interventions for service providers and internal technicians.
- Managing calendars (planning meetings and events organization)
- Liaise with internal directors and external stakeholders apostille ,notaries and ministries of foreign affaires for signatures collection and legalization
- Managing invoicing process and complete accurate financial reporting of client invoices in adherence of monthly deadlines and firm procedures
- Managing phone calls, incoming and outgoing mail and booking taxis to different destinations.
- Verifying the authenticity of identification documents provided by customers to ensure they meet regulatory requirements and match the information provided.
- Using various tools or databases towards the digitization of the documentation and data maintenance.
- Ensuring the proper conduct of internal KYC procedures, and support with any ad hoc requests
- Provide timely and quality delivery services to clients
Recruitment Consultant (Interim)
Investment Minds
02.2020 - 06.2020
- Identifying and implement the best sourcing strategy and approach
- Communicate with public services when necessary
- Coordinate, communication with candidates and schedule interviews
- Conduct initial orientation to newly hired employees
- Hired and placed successful candidates
Administrative Assistant
Prometric
09.2019 - 01.2020
- Receptionist and Administrative support related to the success of the team: letters preparations, mail distributions, meeting rooms organization
- Booked and managed meeting rooms and timely updating calendars of the meeting rooms
- Managed incoming / outgoing mail and courier services
- Managed the security/verification process of test candidates
- Monitored candidates nonstop until completion of all exams
- Ordered office supplies with to budgetary
- Supported the software team in rolling out an updated version on the test administration software and hardware
- Organize informal team events and manage budgets
Administrative Assistant Office Manager (Internship)
Spring Professional
01.2019 - 06.2019
- Executed general administrative tasks notably: ordered office supplies, followup of book-keeping, logistics and monthly reports, supervising payments and communications with suppliers
- Ensuring the reception area, conference rooms are tidy and with necessary stationery for meetings
- Provide office support and secretarial assistance in order to contribute to the day-day running of the office
- Provided support with contracts, invoices and purchase orders for the maintenance of the office.
- Coordinated mail handling across buildings and effectively liaise with the team
- Keep track in a cost efficient manner of the office supply inventory and ensure all necessary office documents are kept up- to- date.
- Handled autonomously the office relationships with all the vendors/service providers to ensure the provisions and maintenance of office facilities, services supplies.
- Sourced and recruited HR trainee and Administrative assistant candidates
- Organized interviews and debriefing for candidates with the managers
- Prepared and attended debriefing of candidates with outplacement coordinator
- Handled and dispatched meal vouchers
Terminology Coordination Unit (internship)
European Parliament
03.2018 - 06.2018
- Created weekly content and published articles using WordPress and Canvas on social media
- Assisted trainees in creating weekly social media content.
- Updated the Terminology Coordination Social media pages (Twitter, Facebook, LinkedIn)
- Kept track of the social media pages growth and answered comments on post.
- Published daily content related to the current events
- Handled the various social media pages , responding to communication and comments
Office Management (Student Job)
Farmhouse
07.2016 - 09.2017
- Provided general office tasks which includes report writing, email communications, and over the phone customer service etiquette.
- Maintained files and receipts, payment of bills and employee's salary slips
- Checked invoices of bills
- Ensured kitchens are well stocked with milk, sugar, tea , coffee etc
- Cleaning the meeting rooms after every meeting /usage
Investigator (student job)
TNS - ILRES
12.2016 - 05.2017
- Planned and conducted interviews on passengers on public transportation (Bus and Train) in Luxembourg
- Carried out survey on passenger's headcount in public transports
- Conducted controls on bus drivers, checking their arrival on each bus stop.
French Language Teacher (Full Time)
Redemption Academy
07.2014 - 10.2016
- Handled two upper sixth classrooms of 40 students each
- Made weekly lessons for the students
- Prepared semester examinations
- Handled extra curricula classes for students lacking behind
- Provided semester results to students
- Organized home lessons for students and bankers
Education
Certification - Audit and Compliance
Luxembourg Lifelong Learning Centre
06.2025
Master - Learning and Communication in Multilingual and Multicultural Context
University of Luxembourg
02.2020
Bachelor - Linguistics and Applied Foreign Languages (French and English)
University of Dschang
03.2014
Skills
- Computer literacy
- Commitment to excellence
- Verbal and written skills
- Organisational Skills
- Proactive and results oriented
- Adaptability
- Teamwork
- Managerial skills
- Willingness to learn
- Analytical skills
Websites
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Luxembourgish
Intermediate (B1)
Hobbies and Interests
Reading, Photography
Timeline
Workplace Experienced Ambassador (Full Time)
Jones Lang LaSalle Amazon Account
07.2021 - Current
Recruitment Consultant (Interim)
Investment Minds
02.2020 - 06.2020
Administrative Assistant
Prometric
09.2019 - 01.2020
Administrative Assistant Office Manager (Internship)
Spring Professional
01.2019 - 06.2019
Terminology Coordination Unit (internship)
European Parliament
03.2018 - 06.2018
Investigator (student job)
TNS - ILRES
12.2016 - 05.2017
Office Management (Student Job)
Farmhouse
07.2016 - 09.2017
French Language Teacher (Full Time)
Redemption Academy
07.2014 - 10.2016
Master - Learning and Communication in Multilingual and Multicultural Context
University of Luxembourg
Bachelor - Linguistics and Applied Foreign Languages (French and English)
University of Dschang
Certification - Audit and Compliance
Luxembourg Lifelong Learning Centre
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