Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Elliott

Riverstown

Summary

Experienced Office Manager and administration professional with 25 years of experience in overseeing a wide variety of essential functions in a bustling business. Take-charge professional that delivers executive support and team leadership to business operations. I am a dependable and detail-oriented individual who can manage multiple tasks and prioritise. Broad experience includes office management, cash handling, invoicing, and payroll. Recognized for exemplary customer service and team collaboration.

Overview

35
35
years of professional experience

Work History

Cash Office Manager

Brown Thomas
Cork
06.2000 - Current
  • Overall responsibility for the management of the Cash Office Team.
  • Daily duties include POS balancing, safe balance, managing CIT collections, and customer queries.
  • To interpret cash office compliance reports and audit results, making recommendations to Business Controls to identify and reduce risks, and improve efficiencies.
  • Monthly reconciliation of petty cash and lodgments.
  • Raise and receipt weekly invoices to control store costs in line with budgets.
  • Managed payroll processing in the absence of the administrator, ensuring timely and accurate salary disbursement.
  • Set up new suppliers in the system for payment.
  • Experience in CSF and Coda invoicing systems.
  • Weekly ordering of stationery and canteen supplies.
  • Monthly reconciliation of management credit card bills and staff expense claims.
  • Supporting the GM to deliver daily and weekly figures, ensure plans are in place for promotions, and seasonal activities.
  • Lead and motivate the team, roster scheduling, objective setting, appraisal performance, and team mentoring.
  • To communicate and ensure that Business Controls policies are understood across the store by both management and staff.
  • Staff training on the refund and POS process.

Manager

Dunnes Stores
Cork
06.1995 - 06.2000

Various locations (Cork, Killarney, Tralee, Mallow, Douglas): Trainee Manager → Store Manager → Assistant Manager.

  • Selected for the fast-track management training program, and successfully progressed through various store locations.
  • I held the position of Store Manager at Dunnes Stores, Mallow, before being appointed Assistant Manager at Dunnes Stores, Douglas.
  • Managed daily store operations, including stock ordering, and inventory control.
  • Monitored and optimized team performance by setting objectives, and providing regular feedback.
  • Fostered a productive work environment through clear leadership and guidance.
  • Collaborated with the Store Manager to implement and achieve sales targets effectively.

Sales Assistant

Dunnes Stores
Merchants Quay
05.1990 - 06.1995
  • Provide excellent customer service and assist with inquiries.
  • Operate tills and handle cash/card transactions accurately.
  • Maintain stock levels, replenish shelves, and ensure correct pricing.
  • Assist in merchandising and promotional displays.
  • Follow health & safety and store security procedures.
  • Support team members in achieving sales targets and store goals.
  • Keep the store clean, organized, and presentable at all times.

Education

Secretarial Studies

School of Commerce
Cork
1991

St Vincent's Secondary School
Cork
1990

Skills

  • Proven ability to develop and improve practices and procedures within a busy office environment
  • Ability to work under pressure, and a commitment to delivering excellent customer service in challenging situations
  • Methodical, with good attention to detail
  • Ability to manage multiple tasks efficiently in a fast-paced, busy office
  • Confidentiality and integrity in handling sensitive financial information, with professionalism and discretion
  • Excellent knowledge and understanding of retail best practices
  • Experienced in Coda, CSF Smartlook, and Excel applications
  • Clearly convey information to management, staff, and external stakeholders

Timeline

Cash Office Manager

Brown Thomas
06.2000 - Current

Manager

Dunnes Stores
06.1995 - 06.2000

Sales Assistant

Dunnes Stores
05.1990 - 06.1995

Secretarial Studies

School of Commerce

St Vincent's Secondary School
Linda Elliott