Lily O'Mahoney

I am a dedicated and highly organised Legal Secretary with a strong background in conveyancing and Probate.

I currently work for a partner at a small busy firm, which means I take full responsibly for managing a varied caseload of administrative and secretarial tasks. I pride myself on being highly organised, discreet and reliable, with a solid understanding of the residential conveyancing processes and compliance requirements together with the ability to keep things running smoothly behind the scenes, ensuring my fee earner has the support they need to focus on their clients.

Key Skills

• Residential and commercial conveyancing support.
• Preparing and submitting Land Registry and Registry of Deed applications
• Wills, probate and estate administration assistance.
• Excellent telephone manner and written communication.
• Liaising with clients, solicitors, agents and financial institutions.
• Diary and File Management (Thread Legal)

During this fixed term maternity cover role, I was responsible for supporting the day to date administrative operations of a pharmaceutical wholesale. As the COVID19 pandemic hit in March of 2020, we were deemed essential employees from the start of the pandemic. This has been noted as one of the most intense periods in their company's history as we were responsible for providing and procuring PPE to keep pharmacies supplied throughout this crisis.

Key Skills

• Corresponding directly with an area manager to ensure all orders are placed correctly
• Prepared reports meticulously for accurate record-keeping purposes.
• Enhanced team efficiency for seamless workflow management.
• Coordinated deliveries and tracked incoming and outgoing pharmaceutical products.

In my role as restaurant supervisor at The Duck, I was responsible for overseeing daily front of house operations, ensuring high standards of customer service and supporting the management team in running a smooth and efficient service. I worked closely with the kitchen, bar and floor teams to deliver a consistently excellent dining experience.

This role helped me develop strong leadership, multitasking, and communication skills, especially in a fast paced hospitality setting where customer satisfaction was always the top priority.

Key Skills

• Responsible for opening and closing the restaurant, including end of day cash handling and reconciliation.
• Created table plans and coordinated private bookings and events to ensure smooth service and client satisfaction.

I began my career in Seafield in the fine dining restaurant serving both breakfast and dinner, and progressed to a supervisory role overseeing both the main restaurant and the banquet department.

Key Skills

• Managed financial transactions accurately, safeguarding against loss or discrepancies in income.
• Established effective communication channels between front and back of house teams for smoother operation.
• Handled difficult customer situations calmly, retaining their loyalty and repeat business.
• Promoted positive dining experience with exceptional customer service skills.
• Managed inventory to avoid shortages and reduce waste.