Lijana Latanauskaite
Cappoquin, Co.Waterford,Ireland
Summary
Detail-oriented professional with expertise in general bookkeeping and record-keeping, ensuring confidentiality maintenance and high organisational standards. Demonstrates exceptional customer service skills, contributing to efficient operations and client satisfaction. Committed to leveraging attention to detail in pursuit of career advancement within administrative roles.
Overview
25
25
years of professional experience
21
21
years of post-secondary education
Work history
Administrator
P.M. Cullinane Construction Ltd
Work from home
2016.01 - Current
- Preparing customer quotations, building agreements and invoices
- Compiling expenses and purchases data into spreadsheets to prepare accurate bi-monthly VAT returns
- Setting up new contracts for subcontractors
- Monitoring contracts, processing billing, and keeping track of documents
- Improving record keeping system with attention to detail and thoroughness
- Sorting incoming mail promptly, reducing clutter and improving organisation in the workplace
- Managing office supplies and equipment
- Overseeing operations of an office and performing clerical tasks
Administrator
Waterford Ladies Gaelic Football Association
Waterford
2015.11 - 2016.10
- Company Overview: (Tús placement)
- Administration of player schedule
- Collation of meeting minutes and ensuring these are available to all committee members
- Providing administrative support, including typing, record keeping, filing, input and maintenance of data information etc. as required
- Personal assistant to WLGFA secretary and carrying out any ad hoc duties requested by the secretary
- Performing reception/telephone duties and general office duties
- Providing a high level of response to in-bound customer queries
- (Tús placement)
Sales Assistant
Keen Karpets
Cobh Cross, Cork
2007.08 - 2011.04
- Ensuring efficient customer service and providing information on all available products
- Responsible for providing quotations to all customers
- Processing customer and purchase orders and invoicing all customers
- Stock merchandising – ensure merchandise is displayed effectively
- Dealing with all suppliers with regards to deliveries
- Cash handling and completing weekly banking transactions
Customer Service Administrator
Castlelands Construction Ltd
Mallow, Cork
2006.12 - 2007.08
- Effective and proactive management of relationships with clients by meeting the clients directly and dealing with their queries/inquiries by telephone, e-mail, fax and forwarding customer requests to relevant departments, sub-contractors and site managers
- Setting up and maintaining customer files to include client's relevant information; maintaining and updating data on excel spreadsheet
- Providing timely reports on sales, contract signings and sale closing targets
- Attending and participating in weekly meetings with the site managers to discuss house closing timing and customer complaints solving
- Organising the repair of properties by contacting the electrician, plumber or the site manager
- Providing a support function to the marketing and account department, financial directors and required documentation to the solicitors and making the decisions of issuing the client precautionary notices
Administrator/Office Manager
Cash & Carry Kitchens
Cobh Cross, Cork
2004.10 - 2006.11
- Money handling, counting and lodging to the bank as required
- Ordering kitchen and wardrobe units and ensuring correct measurements ordered
- Responsible for all orders to be processed through to the main office in a timely and efficient manner
- Providing weekly sales summary to the general manager
- Organising office materials and supplies and all other administrations tasks
- Providing quotations to the customers and dealing with their queries and complaints
- Reception duties to include, answering the phone, post and greeting customers upon their arrival
- Arranging the installation of kitchen /wardrobe units with installation team
Assistant Manager
Libaas, Ladies Clothes
Blackpool Shopping Centre, Cork
2004.08 - 2005.06
- Assisting customers in the selection of outfits and accessories
- Ensuring that the shop floor is neat and tidy
- Changing display within the store to highlight new stock and increase sales
- Responsible for lodgements to the bank and sales reporting to the shop manager
- Ordering stock and dealing with deliveries and organising promotions
- Handling all customer enquiries and complaints when required
Shop Manager
Denny's Take Away
Glanmire, Cork
2002.03 - 2004.07
Proprietor
Lijana & Co. Ladies Underwear
Kaunas
2001.10 - 2002.02
Marketing Manager
Mikrovisata Cable TV Company
Kaunas
2000.08 - 2001.09
Education
Bookkeeping & Accounts -
Level 4 FETAC
2017.09 - 2017.12
Career Planning Workshop - undefined
New Links Training Solutions
Manual Handling - undefined
Waterford Leader Partnership
Bachelor of Arts - Counselling and Psychotherapy
Cork Institute of Technology
2007.01 - 2011.01
Bachelor of Business Management - Specialised in Marketing
Kaunas University of Technology
1996.01 - 2000.01
5th Secondary School - undefined
Vaizganto
1987.01 - 1996.01
5th Primary School - undefined
Vaizganto
1984.01 - 1987.01
Business Administration -
Waterford and Wexford Education and Training Board
2017.09 - 2018.05
Skills
- Attention to detail
- General bookkeeping
- Microsoft Office
- Highly organised
- Record-keeping
- Customer service
Affiliations
- I enjoy organising my family's free time and socialising with with friends.
- I'm committed to improving my physical and mental health. I'm very keen on learning new skills.
Languages
English
Fluent
Russian
Advanced
Lithuanian
Native
References
References available upon request.
Timeline
Bookkeeping & Accounts -
Level 4 FETAC
2017.09 - 2017.12
Business Administration -
Waterford and Wexford Education and Training Board
2017.09 - 2018.05
Administrator
P.M. Cullinane Construction Ltd
2016.01 - Current
Administrator
Waterford Ladies Gaelic Football Association
2015.11 - 2016.10
Sales Assistant
Keen Karpets
2007.08 - 2011.04
Bachelor of Arts - Counselling and Psychotherapy
Cork Institute of Technology
2007.01 - 2011.01
Customer Service Administrator
Castlelands Construction Ltd
2006.12 - 2007.08
Administrator/Office Manager
Cash & Carry Kitchens
2004.10 - 2006.11
Assistant Manager
Libaas, Ladies Clothes
2004.08 - 2005.06
Shop Manager
Denny's Take Away
2002.03 - 2004.07
Proprietor
Lijana & Co. Ladies Underwear
2001.10 - 2002.02
Marketing Manager
Mikrovisata Cable TV Company
2000.08 - 2001.09
Bachelor of Business Management - Specialised in Marketing
Kaunas University of Technology
1996.01 - 2000.01
5th Secondary School - undefined
Vaizganto
1987.01 - 1996.01
5th Primary School - undefined
Vaizganto
1984.01 - 1987.01
Career Planning Workshop - undefined
New Links Training Solutions
Manual Handling - undefined
Waterford Leader Partnership