Lih Ying
Griffeen Valley,Ireland
Summary
Friendly and motivated individual with strong communication and teamwork skills, able to handle fast-paced environments and provide excellent customer service. Proficient in multitasking and maintaining positive attitude under pressure. Committed to enhancing guest experiences and contributing to smooth-running operation.
Overview
3
3
Languages
12
12
years of professional experience
Work history
Waitress assistant
Queen Stop
Rathmines, Dublin
2026.06 - Current
- Maintained cleanliness in serving and dining area for hygienic environment.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Alleviated workload of wait staff through diligent assistance.
Kitchen Chef & Executive
Sumua Sumua Kopitiam & Chun Noodles
, Malaysia
2021.01 - 2026.01
- Drive profitability by linking kitchen excellence with front-of-house strategy.
- Reduce kitchen and culinary costs by tightening operational controls
- Improve retention by recruiting, hiring, and training FOH and BOH teams.
Floor Executive
Wonderbowl (Melbourne/Perth outlet)
2018.01 - 2020.01
- Launched and managed new branch in Perth with daily setup routines.
- Trained crew while handling advanced POS functions.
- Processed employee time-off requests and managed staff timetable.
Floor Crew with Bar Staff
Papparich Melbourne Australia
Melbourne
2015.01 - 2018.01
- Table station management, POS systems, conflict resolution.
- Preparation drinks, portion control, bar logistics/restocking, cash drawer reconciliation.
- Support and help other staff.
Education
Commercial Cookery Cert III - undefined
Australia Melbourne City Institute Of Education
Melbourne, Australia 2015.01 -
Commercial Cookery Cert IV - undefined
Australia Melbourne City Institute Of Education
Melbourne, Australia 2016.01 - 1 2017
Diploma of Hospitality Management - undefined
Australia Melbourne Brighton Institute
Melbourne, Australia 2018.01 -
Certificate IV in Leadership and Management - undefined
Central Melbourne Institute
Melbourne, Australia 2019.01 -
Skills
- Kitchen Operations
- FIFO Rotation
- Leadership
- Safety, Sanitation & Compliance
LANGUAGES
ENGLISH
MANDARIN
MALAY
Timeline
Waitress assistant
Queen Stop
2026.06 - Current
Kitchen Chef & Executive
Sumua Sumua Kopitiam & Chun Noodles
2021.01 - 2026.01
Certificate IV in Leadership and Management - undefined
Central Melbourne Institute
2019.01 -
Floor Executive
Wonderbowl (Melbourne/Perth outlet)
2018.01 - 2020.01
Diploma of Hospitality Management - undefined
Australia Melbourne Brighton Institute
2018.01 -
Commercial Cookery Cert IV - undefined
Australia Melbourne City Institute Of Education
2016.01 - 1 2017
Floor Crew with Bar Staff
Papparich Melbourne Australia
2015.01 - 2018.01
Commercial Cookery Cert III - undefined
Australia Melbourne City Institute Of Education
2015.01 -