Highly skilled professional with extensive expertise in computer software, including Excel, Access, and Word. Proficient in internal software programs such as Q Pulse, Historian, and Timewise. Demonstrated ability in internal auditing, external audit management, and non-conformance review. Adept at applying lean techniques and problem-solving strategies to enhance operational efficiency. Holds first aid training certification. Career goal: to leverage skills in a dynamic environment to drive continuous improvement and ensure compliance with industry standards.
Overview
31
31
years of professional experience
Work history
Quality Assurance Specialist
Medite Europe
02.2019 - 02.2025
Supervising the quality team to ensure compliance with internal and regulatory quality and environmental standards
Working to achieve Medite business objectives
Recipe management
Maintaining existing recipes and adding recipes against new stock codes / new products
Working with technical sales team to respond promptly to enquiries and any customer complaints
Maintaining and when possible enhancing the well-respected Medite brand through production trials and new product development
Working with suppliers of raw materials in relation to production trials and issues relating to product supplied
Having a good working relationship with selected industrial end users where valuable feedback is given
Responding to regulatory changes
Maintaining Quality Management System
Compiling monthly technical report with inputs from across the technical team
Performing 6S audits to promote improvement
Continuing to represent the company during external audits
Creating/reviewing PMED’s to motivate and focus the quality lab team
Worked towards the successful transition from ISO9001:2008 to ISO9001:2015 standards
Developed and improved the Management Review report with inputs from many departments and compile yearly report
Developed and drove quality Pit meetings which is now carried out over MS Teams
Completed Green belt Project
Completed Supervisor Management course
Provided support for process changes including Evojet, dynasteam, external release agent and Sodium Bisulphite systems and optimised associated recipes
Introduction of warehouse audits to monitor finished pack quality
Introduction of a Internal Awareness Form at Medite which documents communication to relevant work areas and sign off where there have been internal quality issues and/or customer complaints
Improvements to Quality database system
Improvements made include additive usage analysis, trial tracking, hot test report checklist, supervisor signoff, calibration schedule and notification etc
Development of press profiles and product recipes for products in response to process specific customer requirements or part of existing and new product development and to improve line efficiency and quality
Developed Core % and Face density hot test guidelines
Fibre quality improvement achieved over the last number of years in response to market wants/needs – test method and targets developed to support this
Managed the Lab Saw cut up area upgrade including layout and acquisition of suitable equipment
ERP Project team member advancing to proof-of-concept stage before being parked due to business pressures at the time
Aided the development of a BOM management system for both sites
Integrated Management System and Lab upgrade
Supporting role in the introduction of a new Warehouse Management System at Medite and Smartply
Quality Analyst
Medite Europe
08.2011 - 02.2025
Initially reviewing and optimising press setups across both lines
Maintenance of product recipes
Involved in introduction of document control system change
Providing a production support role
Involvement in new product development and product trials
Monitoring product quality to minimise reject, downgrade, and customer complaints
Trending/analysis of test results using Minitab analysis software
Representing the company during external audits by NSAI (ISO9001) and Warrington Fire (Factory production control)
Mechanical Test Inspector
CORDIS (J&J)
Cashel, Co. Tipperary
01.2010 - 06.2011
Company Overview: Manufacturer of drug eluting stents and delivery system for treatment of patients suffering from coronary artery disease
Performed visual inspection and mechanical testing of manufactured product prior to release and shipping for clinical trials in accordance with written procedures
Raising of laboratory and deviation investigation reports
Supporting manufacturing operations team in projects and product builds as required
Manufacturer of drug eluting stents and delivery system for treatment of patients suffering from coronary artery disease
Member of team which regularly met and exceeded targets set in terms of testing
Continually improved the 6S scores of laboratories bringing them to a high standard
Quality Technician
RR Donnelley Global Turnkey Solutions
Raheen, Limerick
09.2007 - 11.2009
Company Overview: Providing Dell Computers with a turnkey service
Responsibilities include management of day-to-day quality issues as they arose
Implementation of effective in-house containment actions, identification of root cause and implementation of corrective and preventive actions
Responsible for supply chain corrective and preventive action implementation including verification of effectiveness
Responsible for ongoing process improvement activities including implementation of changes to work practices/procedures, training/awareness of workforce, monitoring of process performance to ensure gains are sustained
Carried out internal audits and raised observations or CAPA’s when appropriate
Providing Dell Computers with a turnkey service
Core member of team created which successfully introduced ISO 13485 Medical Devices –Quality Management system
Working as a Document Controller in addition to quality role following introduction of ISO 13485 standard
Worked in Poland for a period during the start-up of a sister company to aid the Quality Department in the training of new Quality personnel
Created an access database at incoming inspection to check barcode content which prevented online scanning issues later in the process and in doing so reduced the negative impact on productivity
Successfully completed Training including Internal Auditor Training, Yellow Belt Six Sigma Training and Foundation Training Course in ISO13485 (Medical Devices –Quality Management Systems)
Quality Auditor
RR Donnelley Global Turnkey Solutions
Raheen, Limerick
09.2005 - 09.2007
Company Overview: Providing Dell Computers with a turnkey service
Responsibilities included carrying out ongoing incoming product inspection and in process inspections
The role also involved dispositioning of non-conforming stock, writing regular reports on quality related issues, and carrying out internal quality and environmental audits
Providing Dell Computers with a turnkey service
Production Operator
RR Donnelley Global Turnkey Solutions
Raheen, Limerick
09.2003 - 09.2005
Company Overview: Providing Dell Computers with a turnkey service
Responsibilities included being an active and flexible member of a manufacturing team
While working as a production operator I was also put in the position of acting line leader to cover existing line lead for 5 months over a team of 10 operators ensuring productivity targets were met
Providing Dell Computers with a turnkey service
Lab Technician
Medite Europe
06.1994 - 12.2002
Providing ongoing feedback and instruction to production in relation to all issues relating to product quality
Optimising production throughput while ensuring quality standards were being met
Finished product testing and control and disposition of non-conforming product
Working 12-hour swing shifts in line with hours worked in production
Design and maintenance of databases used in day to day running of the quality department
Successfully supported the introduction of new product lines and new production methods
Advanced training in Microsoft Access database development
Education
National Diploma - Manufacturing Technology
WIT
National Diploma - Quality Assurance
WIT
Skills
Computer software skills
Excel
Access
Word
Internal software programs
Q Pulse
Historian
Timewise
Internal auditing
External audit management
Lean techniques
Problem solving
Non-Conformance review
First aid training
Accomplishments
Diploma qualified in Manufacturing Technology and Quality Assurance.
Part of team which introduced ISO 13485 Medical Devices Quality Management System at RR Donnelly.
Key role in successful transition to an Integrated Management System at Medite Smartply.
No major non-conformances from External audits I have had a direct influence on including ISO-9001 and IMS audits on Medite Smartply management systems, Fire Certification body audits at Medite, CE and UKCA product audits.
Have regularly met Quality KPI’s including customer complaints paid at Medite.
Key member of Team which have recently introduced Q-Pulse Software to support the IMS system.
Personal Information
Hobbies: Good interest in sports including GAA., Enjoy supporting children in their local teams., Like to go walking and exploring trails in the surrounding area.
Command Aircraft Maintenance Programs and Policy Manager at United States Air Forces EuropeCommand Aircraft Maintenance Programs and Policy Manager at United States Air Forces Europe