Liam Mann
Loughrea,County Galway
Summary
Friendly and adaptable, equipped with strong communication and teamwork skills, paired with keen ability to handle high-pressure environments. Possess solid foundation in customer service and problem-solving, ensuring seamless and enjoyable experience for patrons. Ready to contribute to positive and energetic atmosphere that enhances customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work history
Bar staff member
Lydon House Galway Races
Galway, Ireland
2025.07 - 2025.08
- Served customers to foster a friendly atmosphere.
- Maintained professional knowledge about various drink recipes and offerings.
- Restocked bar efficiently during busy periods.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Adhered to health and safety regulations strictly.
- Prepared beverages, ensuring consistent quality.
- Checked identification to maintain legal compliance.
- Ensured customer satisfaction by providing excellent service.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Maintained bar stocks, replenishing daily as necessary.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Refused drinks service to guests without appropriate proof of age.
- Worked with bar management to implement and enforce responsible drinking practices.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
Bar assistant
Lydon House Galway Races
Galway, County Galway
2024.07 - 2024.08
- Managed difficult customers professionally, maintaining a positive atmosphere.
- Greeted customers warmly upon arrival, creating a welcoming environment.
- Collaborated with colleagues effectively for improved team performance.
- Handled complaints effectively, resulting in satisfied customers despite initial issues.
- Adhered strictly to health and safety regulations whilst at work.
- Improved workflow efficiency with effective multitasking abilities.
- Attended relevant training sessions to enhance skills and knowledge.
- Refilled bar counter and fridges with snacks, ice and drinks.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained bar stocks, replenishing daily as necessary.
- Cleared counters and disposed of waste and broken glass.
- Handled and moved supplies between stores and bars for restocking and storage.
Summer camp leader
Gaelscoil Riabhach
Loughrea, County Galway
2023.07 - 2023.08
- Organised fun-filled events, resulting in increased participant enjoyment.
- Ensured safety of children by implementing health and safety procedures.
- Fostered strong relationships amongst campers using trust-building exercises.
- Carried out risk assessments prior to embarking on outdoor adventures, ensuring participant safety.
- Facilitated open discussions for resolving disputes among participants amicably.
- Encouraged active participation from all members during group tasks.
- Improved team building skills for camp participants through outdoor activities.
- Led daily activities to enhance social interaction amongst attendees.
- Inspired positive behaviour, acting as an ambassador and role model.
- Built relationships with campers and staff through excellent communication.
- Acted professionally and responsibly to demonstrate core camp values.
- Encouraged campers to try new sports and team roles to promote increased confidence and skill building.
- Coordinated groups to comply with set schedule of times and locations.
Education
Bachelor of Science -
University of Galway
Galway 2025.09 -
Leaving Certificate -
St Raphael's College
Loughrea, County Galway 2019.09 - 2025.06
Skills
- Patience and tolerance
- Comfortable with late hours
- Flexible working hours
- Cash handling
- Customer Service
- Payment Processing
- Verbal communication
- Efficient multitasking
- Professional attitude
- Team collaboration
- Friendly demeanour
- Organised and reliable
- Resilience under pressure
Referees
Pól Mag Lionáin, Principal / Summer Camp Manager, Gaelscoil Riabhach. 087 643 0207
Gary Kilcar, Bar Manager, McNamee's Bar, Loughrea. 086 349 0683
Timeline
Bachelor of Science -
University of Galway
2025.09 -
Bar staff member
Lydon House Galway Races
2025.07 - 2025.08
Bar assistant
Lydon House Galway Races
2024.07 - 2024.08
Summer camp leader
Gaelscoil Riabhach
2023.07 - 2023.08
Leaving Certificate -
St Raphael's College
2019.09 - 2025.06