Liam John Buckley
Cork City
Summary
Business Information Systems graduate with strong analytical skills, and practical experience in business systems analysis, SQL query development, and technical problem-solving. Proven ability to identify system inefficiencies and implement effective solutions in enterprise environments, including NetSuite and PostgreSQL. Customer-focused professional with excellent communication skills, and a commitment to continuous learning in technology-driven business settings.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
JD Sports
Cork City
10.2021 - Current
- Addressed customer questions and concerns regarding products and services.
- Provided exceptional customer service, resolving complex customer issues while maintaining high satisfaction rates
- Trained and mentored new employees on product knowledge, sales techniques, and operational procedures
- Tracked inventory levels throughout the day and restocked items as needed.
Business Systems Analyst Intern
Cloudera
Cork
03.2024 - 08.2024
- Conducted comprehensive analysis of NetSuite login discrepancies, identifying authentication issues and implementing solutions across department-specific access points
- Led UAT testing and implemented VAT exemption certificates for Spanish customers, collaborating with finance teams to ensure compliance with EMEA tax regulations
- Redesigned and optimised NetSuite dashboards for management, improving data visualisation and ensuring appropriate authentication access for various teams
- Coordinated cross-functional team meetings and presented technical solutions to business stakeholders
Automation Engineer Intern
TEAM-PRO Ltd
05.2023 - 09.2023
- Optimised system performance in DeltaV by analysing and adjusting alarm configurations.
- Conducted systematic reviews of alarm tags and data entries to ensure accuracy and compliance.
- Collaborated with senior engineers to document and standardised configuration processes
Education
BSc - Business Information Systems
University College Cork
College Rd, Cork City05-2025
Secondary School -
St Francis College
Rochestown, Co. Cork06-2021
Skills
- SQL
- PostgreSQL
- Heroku SQL
- Java
- Postman
- SendGrid API
- OpenWeather API
- Oracle NetSuite
- Requirements gathering and documentation
- Change impact assessment
- Tableau
- Excel
- Process Improvement
- Agile methodologies
- Excellent communication
- User acceptance testing
- Adaptability
- Software testing
- Data analysis
Projects
- Golf Course Booking Web App (Final Year Project), designed and deployed a Java web application with PostgreSQL and Heroku SQL database integration, managed end-to-end project lifecycle from requirements gathering to deployment, implemented secure payment processing, and dynamic booking functionality
- NetSuite EMEA VAT Exemption Implementation, created a Functional Requirements Document and conducted QA testing for VAT exemption certificates, successfully streamlined the compliance process for Spanish customers in the EMEA region
- UX Redesign Initiative, led the transformation of an outdated website into a mobile-responsive application, conducted user research, and implemented design improvements that increased user engagement
Accomplishments
- Nominated for BIS Intern of the Year 2025
- Completed Manual Handling Certification (06/01/23)
Hobbies and Interests
- Training in Jiu-Jitsu
- Fitness
- Golf
References
- Jack Donegan, Business Application Team Manager, Cloudera, jdonegan@cloudera.com
- Timothy Nyhan, Senior Business System Analyst, Cloudera, tnyhan@cloudera.com
- John O'Sullivan, Automation Engineer, TEAM-PRO Ltd, jposullivan@team-pro.ie
Timeline
Business Systems Analyst Intern
Cloudera
03.2024 - 08.2024
Automation Engineer Intern
TEAM-PRO Ltd
05.2023 - 09.2023
Retail Sales Associate
JD Sports
10.2021 - Current
BSc - Business Information Systems
University College Cork
Secondary School -
St Francis College
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