Liam Graham
Tullow, Carlow
Summary
Maintenance Technician with over 20 years of experience in high-tech environments, specializing in equipment repair and preventative maintenance tasks to ensure equipment operates efficiently and safely. Demonstrates proficiency in troubleshooting mechanical and electrical systems, with a strong focus on root cause analysis and technical diagnosis. Proven track record of ensuring compliance with cGMP standards and promoting safety in all operations. Strong communication and collaborative skills with a history of mentoring junior Maintenance Technicians and enhancing team dynamics.
Overview
26
26
years of professional experience
Work History
Maintenance Technician (level 2)
Pfizer
Dublin 22, Ireland
12.2020 - Current
- Executed scheduled preventative maintenance tasks to optimise equipment performance and reduce operational disruptions.
- Ensured cGMP compliance through precise documentation of repair and service activities using EAMS.
- Proficient in generating ePTW, incorporating essential risk assessments, and SIFs, while adhering to health and safety regulations.
- Delivered technical support to Operations teams, resolving equipment issues swiftly to maintain operational flow.
- Developed and maintained strong relationships with cross-functional teams to effectively resolve equipment issues.
- Utilized Root Cause Analysis techniques to detect and address equipment issues effectively.
- Monitored and debugged real-time SCADA and MCS (Delta V) system issues.
- Collaborated with area managers to assess current demands and priorities.
- Executed comprehensive inspections to confirm equipment functionality and reliability post maintenance (post-maintenance testing procedures).
- Analysed performance data to detect equipment behaviour trends.
- Organised scheduled tasks to address urgent batch-related issues efficiently and as a priority.
- Served as the shift engineering point of contact (POC), ensuring balanced team participation.
- Facilitated shift transitions (handovers) and Tier 1 meetings to establish priorities and outline key maintenance, operational, and safety concerns.
- Spearheaded the repairs and upgrade of the Palamatic Hoists across the Bio-Vaccines department as a CI project, ensuring successful implementation and completion in collaboration with the external vendor (AHS).
- Established effective communication channels with external vendors (AHS and Palamatic) to manage hoist-related issues in Suites 1, 2, and 4 of the Bio-Vaccines department.
- Collaborated with shift manager and RFT in Bio-Processing to develop a revised SOP for enhanced Palamatic Hoist operation in Suite 4.
- Completed internal and external upskilling, electrical troubleshooting, and specialised equipment courses for ongoing professional development relevant to my role in Pfizer GC.
- Collaborated with the network team to swiftly escalate issues as required.
- Contributed to effective and cohesive team dynamics to drive motivation, operational efficiency, and the sharing of expertise.
- Coordinated with Stores and suppliers to source essential spare parts for maintenance needs.
- Mentored Engineering apprentice in executing maintenance activities in compliance with cGMP protocols.
- Ensured operational continuity through frequent cross-shift coverage.
- Transitioned to Shift A promptly to accommodate urgent business needs.
Engineering Technician
SK Biotek Ireland
Swords, Dublin, Ireland
07.2020 - 12.2020
- Documented comprehensive engineering task reports adhering to cGMP standards using MAXIMO system.
- Optimised equipment performance through preventative and reactive maintenance, and repair in multi-tiered clean-room environments within the Active Pharmaceutical Ingredient (API) industry.
- Managed PTW systems effectively, prioritizing adherence to safety protocols.
- Conducted routine inspections and maintenance of mechanical, electrical, plumbing, and production equipment systems to uphold safety standards.
- Addressed and resolved real-time issues in SCADA and DELTA V systems.
- Conducted tests to verify effective equipment functionality post maintenance.
- Executed calibration procedures to maintain precise equipment operation.
- Utilized Root Cause Analysis to meticulously inspect equipment and detect faults.
- Analysed performance data to identify trends, areas for improvement, and equipment maintenance.
- Authorized to work within ATEX regulated areas.
- Prioritized tasks to handle urgent issues promptly.
- Delivered cost savings by executing a continuous improvement initiative for custom-sized PTFE gasket fabrication on demand.
- Built and sustained robust cross-team relationships.
Senior (Lead) Engineering Technician
Becton Dickinson
Dun Laoghaire, Dublin, Ireland
11.2009 - 07.2020
- Delivered SME support through technical training for engineering teams.
- Executed accurate documentation of engineering operations using SAP systems, adhering to cGMP protocols.
- Conducted routine maintenance and repairs on high-speed production line equipment, ensuring optimal operational performance in a cGMP medical device manufacturing facility.
- Proficient in generating and managing sitewide PTW, including overseeing risk assessments prior to maintenance tasks, and adhering to health and safety regulations.
- Calibrated production equipment to ensure precise operation.
- Diagnosed and fixed automation system problems utilising Allen Bradley PLC systems.
- Administered emergency repair procedures during critical breakdowns, minimising operational disruptions.
- Established effective collaboration with cross-functional teams to address intricate challenges before deadlines.
- Assisted with the installation of new equipment, ensuring compliance, rigorous safety adherence, and effective factory testing before approval for production activities.
- Coordinated with key stakeholders to resolve intricate issues within tight deadlines.
- Assisted in the design and testing of new engineering equipment and systems.
- Analysed Manufacturing Execution System (MES) data to boost equipment yield and operational output.
- Prepared detailed reports on equipment performance and maintenance activities, for senior management review.
- Analysed system failures and malfunctions to recommend corrective actions and prevent future issues.
- Performed risk assessments for engineering operations, implementing controls to reduce identified hazards.
- Applied troubleshooting and problem-solving skills to diagnose and repair system faults.
- Assisted in implementing change controls related to equipment updates.
- Worked with R&D teams to integrate innovative technologies, maintaining competitive advantage.
- Engaged in continuous learning through workshops to advance technical expertise.
Maintenance Technician
Hewlett Packard Ireland Limited
Leixlip, Dublin, Ireland
01.2000 - 11.2009
- Performed preventative and reactive maintenance to ensure optimal functioning of high-technology equipment (including but not limited to: robotics, UV curing equipment, plasma generating equipment, and electro-plating equipment).
- Documented engineering operations accurately using SAP and PEMAC systems.
- Addressed urgent breakdowns beyond standard hours to assist maintenance and production teams.
- Executed comprehensive inspections to confirm equipment functionality and reliability post maintenance (post-maintenance testing procedures).
- Diagnosed and fixed automation system issues utilising Allen Bradley and Siemens PLC systems.
- Utilized Root Cause Analysis (RCA) to thoroughly inspect machines and detect faults.
- Proficient in generating and managing PTW, adhering to health and safety regulations, and conducting risk assessments prior to undertaking maintenance tasks.
- Analysed performance data to identify trends and areas for improvement in machinery and equipment maintenance.
- Prioritised work orders to address time-critical matters first.
- Maintained available parts, tools and materials inventory in order to respond promptly to issues.
- Scheduled maintenance during low-activity periods to reduce operational disruptions.
- Employed diagnostic software to accurately identify faults in complex electrical systems.
- Conducted team meetings to prioritise maintenance issues and identify emergency repairs.
- Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
- Enhanced documentation processes to ensure accurate record-keeping.
- Collaborated with external contractors on specialised repairs, overseeing work to guarantee adherence to specifications.
- Participated in ongoing professional development to remain updated on maintenance technology advancements.
- Enhanced teamwork by fostering collaborative relationships across departments.
Education
NVQ Level 5 - Fgas Handling-RACHPTT Systems Category 1
ECAC, National Lead
Dundalk, Ireland01-2026
Certificate of Higher Education - Electrical Principals and Troubleshooting
Techno Training
Celbridge, Kildare2024
Bachelor of Engineering - Mechatronics Engineering
Institute of Technology Sligo
Sligo, Ireland2022
Certificate of Higher Education - Safe Operation & Maintenance Principles of Low Voltage Industrial Systems
H&MV Engineering
Dublin, Ireland01-2022
Certificate of Higher Education - Automation and Instrumentation
Institute of Technology Sligo
Sligo, Ireland2020
Certificate of Higher Education - Industrial Automation
FAS
Cabra, Dublin2007
Certificate of Higher Education - Mechanical Engineering Technician (Millwright)
Centennial College
Toronto, Canada01-1998
Skills
Emergency repair procedures, and breakdown support
Maintenance proficiency
Mechanical and electrical technical diagnosis, and fault finding
Troubleshooting using root cause analysis
Analytical problem solving
Reporting and documentation proficiency
Attention to Detail
Effective communication
Data collection and technical analysis
Risk assessment and safety compliance
Teamwork and client relationship management
Cross-department teamwork, relationship building, and networking
Continuous improvement initiatives
Vendor management
Equipment testing and evaluation
Workload and time management
Maintenance Management Systems (EAMS, SCADA, and MCS/DELTA V)
Training, mentoring, and coaching
Shift coordination and flexibility
Timeline
Maintenance Technician (level 2)
Pfizer
12.2020 - Current
Engineering Technician
SK Biotek Ireland
07.2020 - 12.2020
Senior (Lead) Engineering Technician
Becton Dickinson
11.2009 - 07.2020
Maintenance Technician
Hewlett Packard Ireland Limited
01.2000 - 11.2009
NVQ Level 5 - Fgas Handling-RACHPTT Systems Category 1
ECAC, National Lead
Certificate of Higher Education - Electrical Principals and Troubleshooting
Techno Training
Bachelor of Engineering - Mechatronics Engineering
Institute of Technology Sligo
Certificate of Higher Education - Safe Operation & Maintenance Principles of Low Voltage Industrial Systems
H&MV Engineering
Certificate of Higher Education - Automation and Instrumentation
Institute of Technology Sligo
Certificate of Higher Education - Industrial Automation
FAS
Certificate of Higher Education - Mechanical Engineering Technician (Millwright)
Centennial College