Lexi Ramsdale
Calgary
Summary
Experienced with managing tables and providing high quality service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all guests.
Overview
8
8
years of professional experience
Work History
Shift Manager/Admin
Browns Social House
04.2020 - 01.2025
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained and mentored new employees
- Responded to guest questions/concerns
- Manage and complete labour reports
- Complete daily reports of sales
- Manage bar inventory and place product orders.
Practicum-Court Support Program
Elizabeth Fry Society of Calgary
09.2023 - 12.2023
- Worked on various court floors, including youth, domestic violence, CMO, and lobby
- Provided support to clients coming into court
- Assisted clients in checking into court, filing disclosure agreements, and connecting with duty counsel.
- Refer clients to appropriate services/programs
- Reception at Elizabeth Fry office, answering phones
- Checking in clients for meetings with case workers.
- Providing support for clients such as referrals, clothing, food hampers
Host/Server/Bartender
Browns Social House
11.2017 - 04.2020
- Supervised cleanliness of guest service areas before, during and after service.
- Monitored daily checklists and side worksheets to keep other staff members on task.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Operated the cash register and Point of Sale (Squirrel) system for transactions and made proper changes for cash transactions.
- Greeted guests upon entrance to the restaurant
- Managed expo pass, ensuring proper quality of food
Crew Member
McDonald's Canada
09.2016 - 12.2017
- Worked front counter, drive-thru and other areas.
- Took orders and collected payments.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma - Legal Assistant
Southern Alberta Institute of Technology
Calgary, AB01-2027
Bachelor of Arts - Criminal Justice
Mount Royal University
Calgary, AB01-2024
Skills
- Strong relationship-building with coworkers and clients
- Proficient computer skills
- Ability to collaborate with others to complete tasks
- Strong communication skills
- Calm and Professional Under Pressure
- Ability to work independently and prioritize tasks
- Strong work ethic
- Passionate about working with and supporting others
Volunteer Experience
Elizabeth Fry Society of Calgary
January 2024 - January 2025
- Lobby Volunteer
Women’s Shelter of Calgary
September 2021 – December 2021
- Answering phones
- Referring women to services offered.
- Helping women sign up for food hampers.
- Talking with women, offering support, listening.
Timeline
Practicum-Court Support Program
Elizabeth Fry Society of Calgary
09.2023 - 12.2023
Shift Manager/Admin
Browns Social House
04.2020 - 01.2025
Host/Server/Bartender
Browns Social House
11.2017 - 04.2020
Crew Member
McDonald's Canada
09.2016 - 12.2017
Diploma - Legal Assistant
Southern Alberta Institute of Technology
Bachelor of Arts - Criminal Justice
Mount Royal University
Similar Profiles
Allie GruhnAllie Gruhn
Server at Browns Social HouseServer at Browns Social House
Helena KeroHelena Kero
Expeditor at Browns Social HouseExpeditor at Browns Social House
Nelly AmiriNelly Amiri
Hostes at Browns Social HouseHostes at Browns Social House