

Accomplished CD professional with expertise in international customer and stakeholder management. Demonstrates proficiency in customer governance, strategy, performance tracking, data accuracy, FX handling, and category alignment. Adept at delivering performance presentations and managing invoicing, cross-charges, reconciliations, and accruals. Experienced with financial systems such as Coupa, Blackline, SAP, and PEGA and data alignment. Standardisation and synchronisation of best-practice behaviours through the creation of templates, toolkits, and repeatable processes. Utilises advanced Excel skills alongside PowerPoint and SharePoint for effective communication. Certified Scrum Master focused on driving efficiency through agile methodologies.
Manage the global relationship for BEP, Unilever’s largest GPO customer Internally & Externally
Act as the global coordination point for internal & external stakeholders (Finance, CD, Supply Chain, Data) and BEP leadership.
Amazon UFS Pan‑EU Coordinator
Set the vision for Amazon's aligned off‑invoice terms across Europe
Support Metro customer community calls and senior stakeholder updates.
Manage financial flows: invoicing, cross‑charges, reconciliations, advance payments, and vendor setup across multiple markets.
Manage customer governance: quarterly business reviews, scorecards, forecast cycles and global performance decks.
Support tender submissions, pricing files and coordinated international proposals for QSR accounts
Build and maintain global SharePoint hubs, templates, and knowledge systems.
Managed national customers: Sysco, Sodexo, HSE, Dalata, First Choice Purchasing, Circle K, Aer Lingus.
Negotiated JBPs, trade terms, pricing, promotional plans and investment structures.
Delivered customer P&L performance: TO, GM, investment efficiency.
Supported S&OP, demand planning, and promotional analysis.
Led tender submissions and managed customer contracts and compliance.
Created annual customer plans and JBPs.
Led execution across culinary, supply chain and operations.
Improved customer penetration and product adoption.
Delivered customer growth, promotional activation and distribution expansion.
Built strong customer relationships across Delivered Wholesale.
Delivered training, trade marketing programmes and agreements.
Led the foodservice department, managing operations, training and HACCP compliance.
Supported back‑of‑house, warehouse and customer service operations.
International Customer & Stakeholder Management
Pan EU coordinator
GPO Management
International tender management
International trade customer scorecard governance
Cross‑market QSR coordination
Forecasting & Data management (sell in & sell out)
Scrum Master
Advanced Excel
PowerPoint
SharePoint
Co Pilot