LEON LIJO
49, Dalcassion Downs, Glasnevin, Dublin
Summary
Results-oriented Operations & Project Manager with over 5 years of experience delivering efficiency and success across diverse business environments. Adept at managing projects end-to-end using Agile and Waterfall methodologies. Unique combination of an MBA in Project Management and a BBA in Aviation Management, providing both strategic project leadership and sector-specific aviation expertise. Proven strengths in stakeholder communication, risk identification & mitigation, project governance, and continuous process improvement. Passionate about aviation infrastructure, safety compliance, and sustainable project delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Junior Operations & Project Manager
KB SportsHub
01.2022 - Current
- Oversaw daily operations for Ireland’s largest cricket retail outlet, reducing stock discrepancies by 25%.
- Boosted customer satisfaction by 40% through strategic service initiatives across retail and e-commerce platforms.
- Led digital marketing campaigns, achieving a 30% growth in online traffic and sales.
- Managed procurement and vendor negotiations to streamline inventory control.
- Facilitated cross-functional team collaboration and developed SOPs to increase efficiency.
- Executed executive scheduling and business correspondence for senior leadership.
- Created Statements of Work (SOW) for project scope definition and deliverables.
- Led cross-functional teams to streamline project workflows and enhance operational efficiency.
- Developed and implemented project plans, ensuring alignment with organizational goals and timelines.
Data Administration Associate
Imscan
01.2022 - 01.2024
- Indexed sensitive healthcare and business data, ensuring compliance and easy retrieval.
- Acted as primary contact for client communications and delivery timelines.
- Delegated and monitored task flow among team members based on priority.
- Maintained confidentiality and quality control for all data handling processes.
Project Management Intern
Sutherland
01.2020 - 01.2022
- Supported project managers in planning and monitoring project workflows.
- Created Gantt charts, tracked KPIs, and updated documentation using internal tools.
- Led cross-team communication during weekly meetings and produced executive summaries.
- Developed process improvement recommendations based on data trends.
Education
MBA - Project Management
Dublin Business School
BBA - Aviation Management
Bharathiar University
Skills
- Agile
- Google Workspace
- JIRA
- Microsoft Office
- Trello
- Waterfall
- Versatile
- Project management fundamentals
- Excel
- Administrative support
- Procurement and management
- Person attributes
- Project planning and development
Accomplishments
- Sales Boosting Campaigns: Increased retail and online sales by 30% through optimized digital marketing campaigns.
- Inventory Control Improvement: Streamlined inventory processes, reducing stock discrepancies by 25% across all categories.
- Client Satisfaction Growth: Enhanced client satisfaction by 40% with improved customer service strategy and staff training.
- Project Efficiency Success: Coordinated a successful project resulting in 15% faster delivery times for large-scale orders.
Certification
- Thrive certificate
- Sutherland
Languages
English
Proficient
Timeline
Junior Operations & Project Manager
KB SportsHub
01.2022 - Current
Data Administration Associate
Imscan
01.2022 - 01.2024
Project Management Intern
Sutherland
01.2020 - 01.2022
MBA - Project Management
Dublin Business School
BBA - Aviation Management
Bharathiar University