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I enjoy working collaboratively in a team as an experienced customer care professional with four years of experience in customer service and a solid commitment to delivering excellent support. I am now seeking an opportunity to excel in Networking/IT. I look forward to contributing to a positive and collaborative work environment in the Tech field.

Senior Bachelor of Science student majoring in Cybersecurity at Kennesaw State University, bringing a solid background in information technology and a deep enthusiasm for enhancing organizational security measures. Aiming to contribute expertise across IT domains and strengthen security protocols through internships and full-time roles.

Motivated and adaptable aspiring IT professional with a strong foundation in customer service and operational efficiency, developed through hands-on experience in fast-paced environments. Proven ability to excel in tech-driven settings by utilizing quick thinking, clear communication, and effective problem-solving skills. Passionate about transitioning into the IT field while actively honing expertise in technical support, hardware and software troubleshooting, and IT service practices, complemented by pursuit of industry certifications such as CompTIA A+, Network+, and Security+. Committed to leveraging a customer-focused mindset to deliver empathetic, solutions-oriented support that contributes to team success and aligns with organizational goals.

I'm a student at Purdue University studying cybersecurity with a strong passion for technology, hands-on learning, and real-world problem solving. I’ve built technical experience through setting up server racks, creating Ethernet cables, assembling PCs, and troubleshooting hardware and software. My background also includes customer service and teamwork, giving me the ability to communicate effectively and stay reliable under pressure. I'm expanding my skills in system administration, networking, and IT support while actively pursuing certification paths like CompTIA A+. I’m focused on growing my skill set, gaining hands-on experience, and contributing to projects that make a difference in the tech world.

LENON KADOZORA

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