Lena Antosiewicz
Cabra,Ireland
Summary
Experienced Operations Lead with a strong background in team leadership, customer experience, and launching new businesses within high-end and luxury retail environments. Played a key role in opening new locations, including Alo’s first Dublin store, bringing strong organisational and operational setup experience. Former Personal Trainer with a solid understanding of fitness, member engagement, and retention. Skilled in staff development, performance management, and driving KPIs, with a hands-on approach to building high-performing teams and creating a premium, results-driven environment.
Overview
4
4
years of professional experience
Work history
Operations Lead
Alo Yoga
Dublin, Ireland
2025.03 - Current
- Enhanced guest experience by providing excellent customer service.
- Dealt with customer complaints promptly, improving overall guest experience.
- Led recruiting, hiring and onboarding store staff.
- Monitored team performance with regular evaluations and feedback sessions.
- Handled conflict resolution amongst team members, fostering harmonious workspace.
- Oversaw inventory management, ensuring optimal stock levels at all times.
- Enforced safety protocols for hazard-free work environment.
- Coordinated supply orders regularly to maintain sufficient stock levels.
- Led daily team ''rally'' sessions, including stretching and meditation to boost team morale, readiness and focus before shifts.
- Acted as ASM in their absence, overseeing daily operations, team leadership, and customer experience.
Operations Associate
Alo Yoga
Dublin
2024.12 - 2025.03
- Managed day-to-day operational tasks, ensuring efficient workflows and timely product distribution.
- Collaborated with cross-functional teams to improve inventory management, streamline order fulfillment, and enhance customer satisfaction.
- Contributed to maintaining high standards of operational excellence and supporting overall business objectives.
Personal trainer
FUSE Smithfield
Dublin
2024.10 - 2025.02
- Develop tailored fitness programs, enhancing client engagement and promoting healthy lifestyles through effective communication and motivation.
- Guide clients in achieving fitness goals through customized training plans, demonstrating expertise in exercise techniques and wellness coaching.
Retail Supervisor
Levi Strauss & Co
Dublin
2023.08 - 2023.12
- Manage daily store operations, ensuring efficient workflow and high customer satisfaction.
- Implement sales strategies, achieving notable revenue growth.
- Train and mentor staff, fostering collaborative and productive team environment.
- Resolve customer issues promptly, enhancing overall store experience.
- Develop and execute new strategies, driving continuous improvement.
Supervisor
Lululemon
Dublin
2022.11 - 2023.08
- Plan and execute community-focused events that align with brand goals and involve brand ambassadors in meaningful ways.
- Assist in managing inventory for events and promotions.
- Analyze data on sales, foot traffic, and customer engagement to assess the effectiveness of community-building strategies.
VIP club Supervisor
1878-3Arena
Dublin
2022.02 - 2022.11
- Ensure that all aspects of VIP service are executed seamlessly during the event, from arrival to departure.
- Handle unexpected situations or emergencies effectively to safeguard guest experience.
Education
Personal Training Certificate - Personal Training
APEC Courses
DublinBasics of Dietetics
Centrum Szkolen Sportowych
PolandCertification - Nutrition and Supplementation in PCOS
Centrum Szkolen Sportowych
PolandSkills
- Communication
- Mentoring
- Community Engagement
- Organisation
- Stock management
LANGUAGES
Polish
Native
English
Fluent
Russian
Beginner
HOBBIES
I'm passionate in fitness my favourite sports are weightlifting and boxing.
COURSES
- Basics of Dietetics at Centrum Szkolen Sportowych
- Nutrition and supplementation in PCOS at Centrum Szkolen Sportowych
- Basics of Training in injuries at Centrum Szkolen Sportowych
Affiliations
- Muay Thai
- Weightlifting
- Herpetoculture-reptile care
- Fashion
Accomplishments
Graduated Military Basic Training with honours, demonstrating discipline, resilience, and high performance under pressure.
Graduated Military Basic Training with honours, demonstrating discipline, resilience, an
Timeline
Operations Lead
Alo Yoga
2025.03 - Current
Operations Associate
Alo Yoga
2024.12 - 2025.03
Personal trainer
FUSE Smithfield
2024.10 - 2025.02
Retail Supervisor
Levi Strauss & Co
2023.08 - 2023.12
Supervisor
Lululemon
2022.11 - 2023.08
VIP club Supervisor
1878-3Arena
2022.02 - 2022.11
Personal Training Certificate - Personal Training
APEC Courses
Basics of Dietetics
Centrum Szkolen Sportowych
Certification - Nutrition and Supplementation in PCOS
Centrum Szkolen Sportowych