Leah Maher
Dublin,Ireland
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Member Service Officer
Community credit union
Dublin
12.2024 - Current
- Assisted members with account inquiries and transactions efficiently.
- Educated members on credit union products and services.
- Resolved member complaints with professionalism and care.
- Processed loan applications from members including verifying income, assets and credit scores.
Assistant manager
Boylesports
Dublin, Ireland
05.2021 - Current
- With my role as assistant manager in Boyle sports my duties are working under the shop manager, doing rotas, wages and dealing with customer queries etc.
- I train new starts who join the company and the shop I work in to achieve optimal productivity.
- I believe a Motivated manager and staff teams to consistently deliver high quality, customer-focused service.
Customer service representative
Dunnes stores
Dublin, Ireland
06.2020 - 05.2021
- In dunnes stores I got to do multiple positions, I got to work on the shop floor, tills and the customer service desk.
- So I would deal with the money so cash checks, till checks and chasing up at the end of the night.
- On the shop floor I would always have the stock out and the floor looking clean and presentable for the following day.
Customer service agent
Ocs
Dublin, Ireland
09.2018 - 06.2020
- While working for ocs my duties included pushing people with reduce mobility around Dublin airport to their gate, collecting off aircraft, collecting their luggage and just been a helping hand to them.
- I really enjoyed this job as I got to deal with language barriers so I could experience different country's ethnic's.
Education
Junior certificate / leaving cert -
St Patrick's cathedral grammar school
Mother of Devine grace
FinglasSkills
- Punctual
- Customer service
- Highly dependable
- Highly motivated
- Customer relationship management
- Complaint resolution
Personal Information
- Date of Birth: 12/31/99
- Nationality: Irish
Timeline
Member Service Officer
Community credit union
12.2024 - Current
Assistant manager
Boylesports
05.2021 - Current
Customer service representative
Dunnes stores
06.2020 - 05.2021
Customer service agent
Ocs
09.2018 - 06.2020
Junior certificate / leaving cert -
St Patrick's cathedral grammar school
Mother of Devine grace