Leah Byrne
New Ross, Wexford
Summary
High achieving woman with proven success reaching professional targets while delivering first-class customer service. Handles objections and complaints with skill and expertise. Motivated and personable worker fantastic at building rapport. Highly motivated professional with solid history of building and maintaining relationships with clients. Expert in presenting products and services in engaging and persuasive way and highlighting features and benefits. Proven success in identifying and capitalising on sales opportunities.
Overview
4
4
years of professional experience
Work History
Field sales manager
Phone Watch
Wexford, Ireland
06.2024 - Current
- Strengthened client relations by conducting regular sales visits and follow-ups.
- Managed product demonstrations for potential customers leading to increased conversion rates.
- Achieved market penetration with effective territory management strategies.
- Coordinated sales efforts to ensure consistency in brand messaging.
Direct Sales Representative
Phone Watch
Waterford, Ireland
10.2023 - 06.2024
- Received excellent customer service feedback with clients noting high degree of proficiency in product knowledge and prompt correspondence.
- Utilised expert negotiation and rapport building skills to leverage relationships and increase sales.
- Approached customers with consultative mentality to uncover and meet specific requirements.
- Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
Shop Assistant
Kavanagh's
New Ross, Ireland
03.2022 - 10.2023
- Opened and closed store by completing security, cleaning and financial checklists.
- Encouraged customer loyalty by building positive rapport with regular customers.
- Delivered on store targets with strong sales and customer service skills.
Bar Staff Member
O' Brien's
New Ross, Ireland
12.2020 - 02.2022
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Influenced customer decision-making by applying upselling and cross-selling techniques to augment customers orders.
- Demonstrated friendly and approachable bar service, proactively anticipating customers' needs to provide personalised experience.
Education
Future Sales Manager Programme
Phone Watch
Bachelor of Science - Public Health and Health Promotion
South East Technological University
Leaving Certificate
St. Mary's Secondary School
Skills
- Customer rapport
- Sales closing
- Client prospecting
- Teamwork and collaboration
- Door-to-door sales
- Target-driven
- Interpersonal communication skills
- Customer Service
- Product demonstrations
- Computer expertise
- Product knowledge
- Prospecting and networking skills
- Face-to-face selling
- Field sales
- Customer needs analysis
- Personnel training
- Sales strategies
- Staff training
Timeline
Field sales manager
Phone Watch
06.2024 - Current
Direct Sales Representative
Phone Watch
10.2023 - 06.2024
Shop Assistant
Kavanagh's
03.2022 - 10.2023
Bar Staff Member
O' Brien's
12.2020 - 02.2022
Future Sales Manager Programme
Phone Watch
Bachelor of Science - Public Health and Health Promotion
South East Technological University
Leaving Certificate
St. Mary's Secondary School
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