Layla Noone
dublin ,ireland
Summary
Dynamic and enthusiastic professional with a strong background in outstanding customer service and upselling expertise. Adept at customer relationship management, confident communication, and brand awareness. Proven ability to enhance customer satisfaction through effective upselling techniques. Seeking to leverage skills in a role that values outgoing and enthusiastic team members.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate - Gant
Brown Thomas Arnotts
Dublin , Ireland
10.2024 - 01.2025
- Accepted card, cash and cheque payments in POS register system.
- Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Collaborated with team members for efficient store operations.
- Maintained tidy sales floor to enhance shopping experience.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Dealt with returns, ensuring customer satisfaction.
Phone operator
Noone LTD
Maynooth, Ireland
02.2024 - 04.2024
- Resolved customer queries by providing accurate information.
- Streamlined phone communication system, enhancing operational efficiency.
- Operated switchboards efficiently for smooth call transfers.
Education
Bachelor of Arts -
Trinity College Dublin
Dublin 09/2024 -
Skills
- Outstanding customer service
- Upselling expertise
- Customer relationship management
- Confident communicator
- Brand awareness
- Upselling techniques
- Outgoing and enthusiastic
Languages
Spanish
Upper intermediate
References
References available upon request.
Timeline
Retail Sales Associate - Gant
Brown Thomas Arnotts
10.2024 - 01.2025
Phone operator
Noone LTD
02.2024 - 04.2024
Bachelor of Arts -
Trinity College Dublin
09/2024 -
Similar Profiles
Charly CliffordCharly Clifford
Sales & Customer Service Executive at Brown Thomas DublinSales & Customer Service Executive at Brown Thomas Dublin
Mary BurdockMary Burdock
Retails Sales Associate at Brown ThomasRetails Sales Associate at Brown Thomas
Antoinette HayesAntoinette Hayes
Sales Associate at Brown Thomas Arontts LimitedSales Associate at Brown Thomas Arontts Limited