Layla Almeida | Barista

Experienced Barista responsible for preparing high-quality coffee and beverages, serving customers, operating the cash register, and maintaining excellent customer service in a busy hospitality environment. Skilled in multitasking, handling customer interactions professionally, maintaining hygiene and cleanliness standards, and ensuring an organised and welcoming front-of-house area. Experienced with opening and closing procedures, stock control, cleaning routines, and supporting smooth daily operations while working effectively as part of a team.

Delivered excellent customer service in a busy hospitality environment, ensuring customers felt welcomed and well attended at all times. Experienced in taking orders, handling cash and card payments, serving food and beverages efficiently, and maintaining a clean and organised workspace. Worked effectively under pressure during busy periods while providing friendly and professional service. Developed strong communication, teamwork, multitasking, and customer interaction skills.