Lauren Mahon
Dublin ,Ireland
Summary
Highly skilled administrative professional with a strong background in managing records, scheduling, and coordinating maintenance requests. Demonstrates exceptional organisational skills, prioritising tasks effectively while maintaining accurate documentation and managing multiple responsibilities simultaneously. Adept at providing high-quality customer service, resolving inquiries, and ensuring client satisfaction with a professional and empathetic approach. Known for meticulous attention to detail in tracking and executing facility operations, supplies, and maintenance tasks.
Overview
1
1
Certification
5
5
years of professional experience
Work history
HR assistant
Intelligent Office
Vancouver, Canada
2025.04 - 2025.11
- Ensured fair treatment of all employees by implementing company policies diligently.
- Maintained close relationships with department managers, promoting smoother operations throughout the company.
- Carried out frequent performance evaluations for continuous staff improvement.
- Organised ongoing training sessions to enhance employees' professional development.
Buying assistant
Atkinsons
Vancouver, Canada
2022.01 - 2025.04
- Monitored stock levels and sales performance to plan replenishment actions daily.
- Reviewed inventory trends to support efficient stock management practices.
- Communicated regularly with suppliers to strengthen supplier relationships and reliability.
- Organised product deliveries to maintain optimal inventory levels throughout the week.
- Produced detailed reports for management review each reporting period.
- Identified replenishment needs using stock data and sales signals for accuracy.
Customer Service Executive
KN Circet
Dublin
2021.01 - 2021.11
- Delivered exceptional service by responding to inquiries and ensuring accurate and timely information was provided to customers.
- Managed customer accounts, updated information, and followed up on service issues to maintain satisfaction.
- Maintained professionalism and empathy while adhering to company policies.
- Organised customer interactions and documented inquiries, ensuring that facility requests and service issues were promptly handled.
Education
Dublin College Blackrock
09/2018 - 03/2019
Skills
- Administrative Support: Proficient in managing records, scheduling, coordinating maintenance requests, and supporting day-to-day office operations
- Organizational Skills: Strong ability to prioritize tasks, maintain accurate documentation, and manage multiple tasks simultaneously
- Customer Service: Ability to provide high-quality service to clients, resolve inquiries, and ensure customer satisfaction in a professional and empathetic manner
- Attention to Detail: Skilled at ensuring all facility operations, supplies, and maintenance tasks are properly tracked and executed
Certification
Microsoft Excel Professional Certificate
Timeline
HR assistant
Intelligent Office
2025.04 - 2025.11
Buying assistant
Atkinsons
2022.01 - 2025.04
Customer Service Executive
KN Circet
2021.01 - 2021.11
Dublin College Blackrock
09/2018 - 03/2019