Lauren Harmon
Gorey,Ireland
Summary
I am a 18 year old motivated student with expertise in food safety and quality, holding a food safety certificate and extensive training in food handling. Demonstrates outstanding customer service skills and resilience under pressure, ensuring efficient teamwork and exceptional service delivery. Certified in CPR and AED, committed to maintaining high standards of safety and care. Always willing to help others and go beyond requirements to make improvements and solve issues.
Overview
1
1
year of professional experience
Work history
Waitress
Joanne's cafe and restaurant
Gorey, County Wexford
12.2023 - 08.2024
- Improved customer satisfaction by providing efficient and friendly service.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Demonstrated multitasking abilities for timely order delivery.
- Collaborated with team members to delegate tasks during peak hours, enhancing service efficiency.
- Assisted customers with issues to enhance their experience.
- Maintained clean, organised dining area to enhance customer comfort.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
Education
Leaving cert-currently studying -
East Glendalough Secondary School
Wicklow, County WicklowSkills
- Food safety certificate
- Food safety and quality training
- Hospitality etiquette
- CPR and AED certification
- Strong knowledge of First Aid
- Outstanding customer service
- Can work in a team efficiently
- Resilient under pressure
- Results driven individual
- Good record of punctuality and attendance
Affiliations
- Baking and cooking
- Swimming
- Hiking
References
Mr Hicks
- Principal
- East Glendalough School Station Road, Wicklow Town
- (0404) 6908
Pat K
- Joanne's Cafe and Restaurant
- Main St, Gorey corporation lands, Co. Wexford
- 086 301 4737
Work experience
School of Nursing and Midwifery Transition Year Programme
- CPR and AED for family and friends training
- Hand hygiene and infection control
- Children's and general nursing skills
- Intellectual disability nursing skills
- Midwifery skills
Timeline
Waitress
Joanne's cafe and restaurant
12.2023 - 08.2024
Leaving cert-currently studying -
East Glendalough Secondary School