Lauren Doyle
Wexford
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Hot Site Operative
Fresh Today Southeast Catering
03.2022 - 01.2024
- Creating menus
- Setting up service stations
- Handling special requests from guests and clients
- Adhering to health and safety guidelines
- Coordinating serving patterns
- Setting up and maintaining food stations or buffet's
- Arranging tables and chairs for event spaces
- Communicating and managing waitstaff
Banqueting and Catering Assistant
Talbot Hotel Wexford
09.2019 - 05.2021
- Greet and welcome guests on arrival
- Respond to guests enquires and requests in a timely manner
- Ensure all guest rooms are clean and well maintained
- Assist guests with check in and check out procedures
- Provide guests with information about the hotel and services in the area
- Handle guest complaints in a professional and timely manner
- Monitor and maintain cleanliness and safety of all public areas
- Ensure all safety and security protocols are followed
- Assist with the coordination of special events and functions
- Monitor and maintain inventory of supplies and equipment
- Develop and implement customer service policies and procedures
- Train new staff on customer service standards and procedures
Education
Skills
- Customer Service
- Flexible and Adaptable
- Organizational Skills
- Dependable and Responsible
- Teamwork and Collaboration
- Problem-Solving
Hobbies and Interests
- Music
- Gym
- Reading
References
References on Request
Timeline
Hot Site Operative
Fresh Today Southeast Catering
03.2022 - 01.2024
Banqueting and Catering Assistant
Talbot Hotel Wexford
09.2019 - 05.2021
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