Lauren Bracken
Rathfarnham,Ireland
Summary
Motivated graduate with a Level 8 Bachelor's of Science degree (Second Class Honors grade 1) in Philosophy, Politics & International Relations from UCD, with a strong foundation in data analytics, regulatory policy, and research analysis. Skilled in interpreting data, critical thinking, and producing evidence-based insights. Bringing over 4 years of customer-facing retail experience, demonstrating excellent communication, problem-solving, and stakeholder engagement skills in fast-paced environments.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Retail assistant
Calvin Klein
Dundrum
2025.10 - 2026.02
- Oversaw phone enquiries and sourced products across multiple store locations.
- Monitored stock levels and placed replenishment orders based on demand and emerging social media trends.
- Delivered customer support by locating products, checking stock availability, and handling enquiries across stores.
Retail assistant
Penney’s
Dundrum
2021.09 - 2025.06
- Provided efficient service in a high-volume retail environment, maintaining strong customer satisfaction.
- Processed transactions, refunds, exchanges, and discounts using the stores till system.
- Supported fitting room operations, using in-store iPads to assist customers with sizing and product availability.
Receptionist
Horizon Metal Fabrication
Ballyfermot, Leinster
2019.07 - 2019.08
- Greeted visitors, maintained visitor logs, handled customer enquiries and scheduled meetings.
- Answered calls and forwarded them onto the appropriate person.
- Coordinated with other departments and managed emails and correspondence.
Education
Bachelor of Science - Philosophy, Politics and International Relations
University College Dublin
2021.09 - 2025.05
Junior Certificate & Leaving Certificate -
Loreto Highschool Beaufort
Dublin 2015.08 - 2021.06
Skills
- IT Skills: Word, PowerPoint, Excel, ECDL Certificate
- Workplace Skills: Report writing, collaborative problem-solving, critical thinking and analytical skills
- Certificates/Degrees: Level 8 Bachelor of Science degree from UCD, ECDL certificate
- Social Science: Critical thinking, policy regulation, data and behavior analytics and governance
References
- Daniela Chavez, Calvin Klein Dundrum, 0870518785
- Bernadette Elliot, Horizon Metal Fabrication, 014277000
Timeline
Retail assistant
Calvin Klein
2025.10 - 2026.02
Bachelor of Science - Philosophy, Politics and International Relations
University College Dublin
2021.09 - 2025.05
Retail assistant
Penney’s
2021.09 - 2025.06
Receptionist
Horizon Metal Fabrication
2019.07 - 2019.08
Junior Certificate & Leaving Certificate -
Loreto Highschool Beaufort
2015.08 - 2021.06