Laura O Brien
Cork,Ireland
Summary
Friendly and reliable individual with strong communication and customer service skills, excelling in fast-paced environments. Proven ability to handle transactions accurately and maintain welcoming atmosphere. Committed to delivering exceptional service and contributing positively to any role.
Overview
3
3
years of professional experience
Work history
Checkout operator
Dunnes Stores Patrick Street
Cork
08.2024 - Current
- Helped train new staff contributing positively towards teamwork and skill development within the team.
- Assisted customers to find products, enhancing their shopping experience.
- Worked collaboratively with team members to meet shift targets smoothly.
- Maintained cleanliness of checkout area for an organised and professional environment.
- Balanced cash drawer accurately at end of each shift thus maintaining accounting integrity.
Waitress
The Elm Tree Glounthaune
Cork
10.2022 - 10.2023
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained excellent level of service in busy and demanding restaurant environment.
Education
Bachelor of Science - Accounting
University College Cork
Cork 09/2024 - 05/2028
Bruce College
Cork 09/2022 - 06/2024
Skills
- Understanding store policies
- Patience with customers
- Multitasking efficiency
- Customer relations
- Sales techniques
- Cash management
- Credit and cash transactions
- Point Of Sale (POS) expertise
- Excellent verbal communication
Affiliations
- Gaelic Football
- Baking
- Gym
Timeline
Checkout operator
Dunnes Stores Patrick Street
08.2024 - Current
Waitress
The Elm Tree Glounthaune
10.2022 - 10.2023
Bachelor of Science - Accounting
University College Cork
09/2024 - 05/2028
Bruce College
09/2022 - 06/2024
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