Laura Kelleher
Cork
Summary
Attentive and creative professional passionate about helping young children develop emotional, social and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academic progress.
Skilled in providing top-tier customer service within fast-paced pharmacy environments. Experience includes maintaining high levels of customer satisfaction, managing pharmacy workflow and resolving patient issues with tact and diplomacy. Strengths include strong communication skills, product knowledge, and a focus on fostering positive relationships with customers. Previous work has resulted in improved customer experience through efficient problem-solving and personalized care.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Preschool Teacher
Blarney community preschool
Cork
08.2022 - Current
- Assisted in providing a safe and secure environment for children.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Facilitated group play activities that encouraged collaboration among students.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Encouraged critical thinking skills through problem solving activities.
Pharmacy Otc
boots blackpool
Cork City
10.2020 - Current
- Verified patient insurance coverage and eligibility for prescription medications.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Greeted customers, answered questions and provided assistance with product selection.
- Processed prescription orders using pharmacy software system.
- Assisted pharmacists with filling prescriptions accurately and efficiently.
- Operated cash register to process payments from customers.
- Performed daily inventory checks and restocked shelves as needed.
- Answered incoming calls promptly, courteously and professionally.
Waitress
Blarney woollen mills
Cork
06.2017 - 09.2020
- Maintained a clean work station by restocking supplies, wiping down counters.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
QQI Level 5&6 -
Cork College of Commerce
Union Quay Cork City05-2022
Skills
- Lesson Planning
- Classroom Management
- Supporting pharmacy operations
- Classroom Organization
- Child Development
- Activity Planning
- Resolving customer issues
- Processing payments
- Administrative Oversight
- Ordering and stocking medications
- OTC Recommendations
Affiliations
played basketball for many years.
helped coach under 8&9s
Timeline
Preschool Teacher
Blarney community preschool
08.2022 - Current
Pharmacy Otc
boots blackpool
10.2020 - Current
Waitress
Blarney woollen mills
06.2017 - 09.2020
QQI Level 5&6 -
Cork College of Commerce
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