Laura Collins
Dublin
Summary
Experienced and reliable individual seeking new opportunities to expand knowledge and skills. Motivated team player with a strong work ethic and the ability to work independently or collaboratively.
Overview
7
7
years of professional experience
Work History
Canine Carer
D.S.P.C.A
01.2024 - 05.2024
- Maintained kennels' hygiene by cleaning them daily after feeding the dogs. Documented each dog’s information accurately with additional comments when necessary.
- Administered medications as prescribed by veterinarian staff.
- Observed animal behavior and identified signs of stress or fatigue.
Catering Assistant
St. James’ Hospital
01.2021 - 01.2023
- Successfully contributed to the overall success of St. James' by going beyond my catering responsibilities.
- Established meaningful connections with patients through interpersonal skills
- Managed meal service and inventory restocking while ensuring accurate completion of daily paperwork. Demonstrated effective upselling skills to increase revenue.
- Ensured quality control of all food products before serving.
Barista
Koffee&Kale
01.2020 - 01.2020
- Collaborated with work colleagues in Koffee&Kale to ensure efficient service delivery throughout the day
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Managed a high-volume of coffee making and operated cash registers while delivering exceptional customer service.
Catering Assistant
Guinness Storehouse
Dublin
01.2017 - 01.2019
- Gained various skills by interacting with diverse individuals from around the globe and working in Ireland's largest tourist attraction, Guinness Storehouse. Responsibilities included food service, cash register management, order taking, and organizing events such as Christmas parties and corporate celebrations.
- Provided excellent customer service in public-facing role.
- Organized buffet tables, beverage areas, and other service stations prior to events.
- Attended weekly staff meetings with management team to discuss upcoming events and new menu items.
Education
Leaving Certificate -
St.Dominics Secondary School
Ballyfermot05-2019
Skills
- Product Upselling
- Solid problem solver
- Opening and closing duties
- Cash Handling
- Exceptional customer service
- Goal-Oriented
- Excellent Communication
References
References available upon request.
Timeline
Canine Carer
D.S.P.C.A
01.2024 - 05.2024
Catering Assistant
St. James’ Hospital
01.2021 - 01.2023
Barista
Koffee&Kale
01.2020 - 01.2020
Catering Assistant
Guinness Storehouse
01.2017 - 01.2019
Leaving Certificate -
St.Dominics Secondary School
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