Laura Burke
Bray,Ireland
Summary
A highly adaptable and creative professional with a strong foundation in communication and partnership. Demonstrates exceptional patience, observational skills, and conflict resolution abilities, fostering effective teamwork and collaboration. Committed to leveraging empathy and flexibility to achieve organisational goals while continuously enhancing personal and professional growth.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Lead Educator and Deputy Afterschool Care Manager
Enniskerry Montessori and Afterschool Care
Enniskerry, County Wicklow
08.2023 - Current
- Cultivate a love for learning amongst children by presenting subjects in a way that captures their interest and exploration.
- Assist children in self-directed learning, contributing to their independence and self-confidence.
- Design creative lesson plans tailored to each child's individual learning style.
- Foster a nurturing environment for optimal child growth and development.
- Establish strong partnership with parents to support children's ongoing educational needs for their learning environment.
- Perform regular risk assessments within the school premises to ensure pupil safety.
- Ensure adherence to health and safety regulations within the classroom setting.
- Designated Fire Safety Officer
- Deputy Designated Liaison Person
- Deputy Afterschool Care Manager
- Keep premises tidy, maintaining hygiene by disinfecting equipment, bathrooms and classroom.
- Checked stock levels regularly; avoided shortage of necessary cleaning supplies.
Sales Assistant
Centra Roundwood
Roundwood, County Wicklow
09.2021 - 08.2023
- Managed till operations smoothly, reducing waiting time for customers.
- Greeted each customer warmly with a smile, creating a friendly shopping experience.
- Assisted customers with product selection and resolved customer complaints professionally.
- Maintained clean and organised workspace to ensure efficient service. Swept, mopped, dusted and cleaned shop equipment daily to keep a hygienic, safe work space.
- Trained new staff members on the tills, shop floor, packing, cleaning and policies and procedures to maintain standards.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Hospitality hostess
Druids Glen Hotel and Golf Resort
Newtownmountkennedy, County Wicklow
05.2021 - 08.2021
- Responded promptly to guest inquiries over phone or email, fostering positive impressions of the venue's commitment towards customer service excellence.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Assisted in event planning and execution, ensuring seamless experiences for guests.
- Liaised with housekeeping staff to ensure rooms were ready on time, improving operational efficiency.
- Managed bookings efficiently to maximise guest satisfaction and venue occupancy.
- Monitored table availability closely to optimise seating arrangements and reduce wait times for incoming patrons.
- Regularly updated reservation system with real-time data accuracy, preventing double-booking instances or miscommunication issues.
Education
Bachelor of Arts - Early Childhood Education
Technological University Dublin
Dublin 09.2020 - 09.2023
Skills
Creativity
Adaptability and Flexibility
Communication and Partnership
Patience
Observational Skills
Conflict Resolution
Empathy
Teamwork
Affiliations
- Music, Singing
- Walking and Hiking with friends
- Painting
- Reading
- Movies
Timeline
Lead Educator and Deputy Afterschool Care Manager
Enniskerry Montessori and Afterschool Care
08.2023 - Current
Sales Assistant
Centra Roundwood
09.2021 - 08.2023
Hospitality hostess
Druids Glen Hotel and Golf Resort
05.2021 - 08.2021
Bachelor of Arts - Early Childhood Education
Technological University Dublin
09.2020 - 09.2023
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