Larisa Alexandra Pita
Lucan
Summary
Skilled Team Manager with strong leadership, decision making and performance evaluation abilities. Experienced in mentoring teams, setting goals and KPI management. Demonstrates a commitment to continuous improvement and problem solving to meet organizational targets and ensure high-quality performance. Currently leading teams at Wincanton, responsible for driving operational success ensuring targets are met and safety standards are maintained.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Manager
Wincanton Ireland Limited
Rathcoole
09.2024 - Current
- Lead, motivate, and supervise the team to achieve planned targets and deadlines.
- Mentor the team to allow them to grow their skills and promote development within the team, and manage team performance.
- Conduct return-to-work interviews for all absenteeism, and escalate any issues to HR.
- Analyze reports against KPI targets and advise on action to improve results.
- Ensure quality of work practices and stock issued to customer stores.
- Ensuring all Health and Safety requirements are adhered to, with particular regard to MHE, fire precautions, and near miss reporting.
- Deliver operational and safety briefings as required and conduct shift roll call.
Supervisor
Brown Thomas Arnotts
Dublin
07.2023 - 08.2024
- To assist the DC Manager with the daily running of the DC and maintain excellent standards in line with BTA standards and values.
- Maximizing operational performance, including pick accuracy, productivity, efficiency, and space utilization.
- Drive continuous improvement and encourage team members to identify and implement effective change.
- Ensure all resources are in place to deliver service to the end customer.
- Maintaining team members' hours on the company's payroll system to ensure accurate payments for hours worked.
- To assist with other duties required by management.
Online Team Lead
Brown Thomas Arnotts
10.2020 - 06.2023
- Training team members and ensuring that they can perform assigned duties.
- Resolving customer service requests by offering great assistance.
- Coaching and mentoring new team leaders; supporting night shifts and supervising a team of up to 50 employees.
- Leading staff meetings to delegate tasks, assign workloads, and communicate changing priorities.
- Monitoring team performance, providing suggestions for improvement, and training programs to increase team efficiency.
- Managing operations efficiently and effectively, verifying that customers receive exceptional service.
- Resolving complex customer inquiries, disputes, and complaints.
General Warehouse Operative
Brown Thomas Arnotts
09.2019 - 09.2020
- Documented, processed and dispatched customer's orders.
Education
Bachelor's in Finance and Banking -
Danubius University Romania
07.2019
Skills
- Leadership
- Decision-Making
- Self Motivation
- Adaptability
- Performance Evaluation
- Goal Setting
- Positive Attitude
- Work Planning and Prioritization
- Computer Skills
- Responsibility
- Training and Development
- KPI Management
- Performance Coaching
- Continuous Improvement
- Team Collaboration
- Problem-Solving
Certification
First Aid
Fire Warden
Start the conversation
Continuous improvement
Timeline
Team Manager
Wincanton Ireland Limited
09.2024 - Current
Supervisor
Brown Thomas Arnotts
07.2023 - 08.2024
Online Team Lead
Brown Thomas Arnotts
10.2020 - 06.2023
General Warehouse Operative
Brown Thomas Arnotts
09.2019 - 09.2020
Bachelor's in Finance and Banking -
Danubius University Romania
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