Kushal Rana
Dublin
Summary
Meticulous and resourceful logistics operations professional with over 3 years' experience excelling at prioritizing, multi-tasking and following through to achieve project goals. Adept in assessing operational capabilities, creating and implementing process improvements, training staff and streamlining overall operations for optimal business efficiency. Problem resolver and vendor relationship manager seeking to leverage background into a Supply Chain Analyst position with a progressive organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Passenger Service Agent
Swissport
01.2023 - Current
- Resolved customer problems by answering questions, investigating concerns, and building positive rapport
- Communicated product benefits confidently and enthusiastically, effectively engaging customers to increase sales likelihood
- Closely monitored premises for suspicious activity, aiding loss prevention and maximizing store security.
Catering Assistant
Compass Group UK & Ireland
04.2022 - 11.2022
- Food Preparation: Proficient in preparing and handling food by health and safety regulations, ensuring the delivery of high-quality meals to customers
- Kitchen Assistance: Adept at supporting kitchen operations by assisting chefs, organizing ingredients, maintaining cleanliness, and contributing to the efficient workflow of the culinary team
- Customer Service: Demonstrated ability to provide excellent customer service, addressing dietary preferences and ensuring a positive dining experience for patrons
- Inventory Management: Skilled in monitoring and managing kitchen inventory, including tracking stock levels, replenishing supplies, and minimizing waste to maintain cost-effectiveness
- Team Collaboration: Proven track record of working collaboratively with kitchen staff and other team members, fostering a positive and productive work environment in a fast-paced catering setting.
Storekeeper
Highway Restaurant
08.2019 - 01.2022
- Efficiently manage inventory, ensuring accurate stock levels and timely replenishment
- Organize and maintain a well-structured storage system for easy access and inventory tracking
- Oversee incoming and outgoing shipments, verifying quality and quantity to prevent discrepancies
- Collaborate with suppliers to negotiate favorable terms and optimize procurement processes
- Led and supervised the storekeeping team, providing guidance and support for optimal performance
- Develop and implement strategic plans to enhance overall store efficiency and customer satisfaction
- Analyze sales trends and customer preferences to make informed decisions about stock levels and product offerings
- Foster a positive and collaborative work environment, promoting effective communication and teamwork.
Cargo Agent
Dulsco
12.2017 - 05.2019
- Work in Dubai International Airport in Dnata
- Work done was handling different flights of cargo as breakdown and buildup
- As per airlines we have to buildup the ULD or container for passenger and cargo carrier as per the load plan and take safety measures for handling special cargo like DGR.
Education
Master's degree - Cyber Security
Dublin Business School
04.2023
Bachelor's degree - Computer Application
Institute Of Management Studies (IMS) Dehradun, Uttarakhand, India
07.2015
Skills
- Demand Planning
- Procurement
- Allocations
- Safety Practices
- Analytical Skills
- Microsoft Office
- Microsoft Excel
- Optimising
- Inventory Management
- Conflict Resolution
- Customer Experience
- Workload Prioritization
Certification
- BCG - Introduction to Strategy Consulting Job Simulation - Forage
- Bloomberg - Client Service Job Simulation - Forage
- Privacy, Governance, and Compliance: Data Sharing - LinkedIn
Timeline
Passenger Service Agent
Swissport
01.2023 - Current
Catering Assistant
Compass Group UK & Ireland
04.2022 - 11.2022
Storekeeper
Highway Restaurant
08.2019 - 01.2022
Cargo Agent
Dulsco
12.2017 - 05.2019
Master's degree - Cyber Security
Dublin Business School
Bachelor's degree - Computer Application
Institute Of Management Studies (IMS) Dehradun, Uttarakhand, India
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