Results-driven professional with expertise in IT systems management, managing performance, and regulatory compliance. Demonstrates a strong ability in policy implementation and staff recruitment, ensuring organisational success. Committed to leveraging skills to drive efficiency and achieve strategic goals.
· Manage exam team to have appropriate controls on all imports via Dublin Airport.
· Monitor and control the Customs Transit procedure in Dublin Airport.
· Assist colleagues in other branches as required.
· Quality Assurance checks for work carried out by staff
· Managing annual leave and sick leave requests.
Liaising with other state agents, shipping carriers and customers
- Delivery and support services for TAX Processing systems within a defined schedule to End Users. Single point of contact for Customer care to outside agencies for our computer hosting site.
Vehicle Registration Tax, Marked Mineral Oil and Excise Enforcement
· Clearance of goods, containers and trucks on various different trade and customs IT systems.
· -Working of the Front Counter in NCH engaging with drivers, agents and traders.
· Liaising with HSE, DAFM and the NPC regarding clearances and routings of MRN’S and PBNS also liaising with Enforcement Frontier Teams regarding examining and clearing containers, trucks and vans.
· Help with assisting and training new colleagues who have just started.
· Working red and orange entries that pass through our systems.
· Examining red and orange entries in our turnout sheds in terminal 9 and in NCH.
· Clearing Transits that come through transit email using MCC
Continually training and upskilling using online resources.