Kristýna Slaměníková
Dublin
Summary
Skilled hospitality supervisor, manager with years of customer-facing experience, now pursuing a role in customer support. Dedicated to delivering efficient, empathetic, and high-quality service in hybrid, remote or on-site settings.
Overview
12
12
years of professional experience
Work History
Assistant Manager
PÓG Ltd
10.2023 - Current
- Participated in team meetings, providing input on process improvements and operational efficiency.
- Provided high-level customer service, resolving issues promptly.
- Supervised daily restaurant operations to ensure exceptional customer service and satisfaction.
Restaurant Supervisor
Gotham Cafe
01.2018 - 01.2023
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored new staff on service standards and operational procedures.
- Managed inventory levels, coordinating timely restocking of kitchen and bar supplies.
- Implemented customer feedback systems to enhance dining experience and satisfaction.
Bar Manager
Fruitissimo
01.2014 - 06.2016
Skills
- Critical Thinking
- Problem Solving
- Microsoft Office
- Technical skills
- Active listening
- Multitasking
Languages
English
Advanced (C1)
Czech
Bilingual or Proficient (C2)
Timeline
Assistant Manager
PÓG Ltd
10.2023 - Current
Restaurant Supervisor
Gotham Cafe
01.2018 - 01.2023
Bar Manager
Fruitissimo
01.2014 - 06.2016