Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Interests
Timeline
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Kristine McKenna

Sales Development Representative At Basis Theory
Killarney

Summary

Dynamic sales professional with a proven track record of exceeding targets and a keen analytical mindset, seeking to leverage strong financial acumen and dedication to pursue a career in accounting.

Overview

4
4
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Sales Development Representative

Basis Theory
11.2023 - Current
  • Utilized LinkedIn, LinkedIn Sales Navigator, Lead IQ, HubSpot, cold calling and emailing to generate new leads
  • Scheduled discovery calls which enabled the sales team to forge relationships with potential clients
  • Harnessed my proficiency in both inbound and outbound sales techniques to facilitate discovery calls

Senior Business Development Representative

WorkCompass
10.2021 - 11.2023
  • Promoted to the role of Senior Business Development Representative in January 2023
  • Assisted in the training of team members
  • Utilized LinkedIn, LinkedIn Sales Navigator, cold calling and email to generate new leads
  • Used HubSpot to log and track leads, create dashboards and sequences, pipeline management and to log calls
  • Created and maintained scorecards and quarterly dashboards on Google sheets
  • Conducted discovery calls with prospects
  • Honed my team management and lead qualification acumen

Customer Service & Sales Advisor

Abtran
09.2020 - 10.2021
  • Answered calls and offered advice to customers by phone and email
  • Used Microsoft Dynamics C.R.M to check applications, create queries and information requests and to process emails
  • Encouraged customer retention through offering loyalty offers and contracts
  • Created weekly and monthly installment plans.
  • Resolved and logged customer queries, and updated customer details using SAP CRM 7
  • Achieved daily, weekly and monthly targets
  • Registered new Electric Ireland gas, electricity and duel fuel accounts

Education

Master of Arts in Business Management -

University of Limerick
09.2019 - 05.2020

Skills

Microsoft Applications : Word

Excel

Power-point

Microsoft Dynamics 365

SAP CRM 7

Teamwork

Attention to detail

Organization Skills

Communication Skills

HubSpot Sales Software

Customer Service

Problem-solving

Time Management

Leadership

Sales

Accomplishments

  • Q2 Star Performer of the Quarter 2022- WorkCompass: Received the award for Outstanding Performer of Q2, 2022. I was the highest performing BDR of Q2 2022. I also was nominated for this award for my consistent work ethic and willingness to contribute new ideas to the team along with helping other team members to achieve their potential.
  • Electric Ireland July Incentive Award 2021: One of four Electric Ireland customer service advisors to receive an Electric Ireland July Incentive Award. I was the recipient of the Award for process as a result of zero errors made in the processes I completed on SAP CRM 7 in July 2021.
  • Electric Ireland Graduate Award 2021: I was one of six recipients of this award for the first six months of 2021 and I was the highest performing Customer Service Advisor in Electric Ireland Grad Bay Group in May 2021.

Certification

Excel Essential Training

Interests

Languages

Baking

Cooking

Art

Music

Walking

Timeline

Xero Advisor Certification

06-2024

Excel Essential Training

05-2024

Sales Development Representative

Basis Theory
11.2023 - Current

Senior Business Development Representative

WorkCompass
10.2021 - 11.2023

Customer Service & Sales Advisor

Abtran
09.2020 - 10.2021

Master of Arts in Business Management -

University of Limerick
09.2019 - 05.2020

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Kristine McKennaSales Development Representative At Basis Theory