Kristina Kovacheva
Glasnevin
Summary
Dynamic Community Operation Analyst with a proactive mindset, skilled in content review and management at Covalen Solutions. Proven ability to collaborate effectively and maintain high standards, ensuring adherence to guidelines. Strong attention to detail and strategic thinking drive successful outcomes in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Community Operation Analyst
Covalen Solutions
Dublin, Ireland
10.2024 - Current
- Reviewed user-generated content for adherence to community guidelines and internal policies.
- Identified and flagged inappropriate material for escalation and further review.
- Performed moderation tasks including deleting, editing, and suspending accounts as needed.
- Collaborated with team members to maintain uniform moderation practices across platforms.
Accommodation Assistant
Hilton Charlemont Hotel
07.2024 - Current
- Making Beds and Changing Bed Linen.
- Hoovering Floors of Rooms, Hallways, and Lobby.
- General Cleaning of Guest Rooms.
- Reporting Problems to the Maintenance Department.
- Responsible for reporting lost items.
Accommodation Assistant
Gibson Hotel
11.2023 - Current
- Making Beds and Changing Bed Linen.
- Hoovering Floors of Rooms, Hallways, and Lobby.
- General Cleaning of Guest Rooms.
- Reporting Problems to the Maintenance Department.
- Responsible for reporting lost items.
Relief Social Care Worker
NOVAS
08.2024 - 10.2024
- Supporting and taking care of the client
- Refer to clients with dignity and respect
- Be confidential
- Help clients find housing
- Personal Assistance when required
- Deal with challenging behavior
Security Officer
Sar Security
01.2019 - 04.2019
- Monitoring CCTV and watching out for suspicious behavior.
- Giving access only to authorized personnel.
- Act as a visual deterrent against any potential security threats such as thieves.
- Monitored and logged everyone who enters or exits a building.
- To do routine patrols around the area you are protecting.
- To conduct on-site checks.
- To ensure the safety of all employees and visitors.
Accommodation Assistant
Radisson Blu
02.2017 - 04.2017
- Making Beds and Changing Bed Linen.
- Hoovering Floors of Rooms, Hallways, and Lobby.
- General Cleaning of Guest Rooms.
- Reporting Problems to the Maintenance Department.
- Responsible for reporting lost items.
Cleaner
Rombis Cleaning Ltd
01.2016 - 05.2016
- Cleaned office and corridors, maintaining a high standard throughout.
- Managed all waste disposal and organized recycling for weekly collections.
- Operated hoovers and other cleaning devices; adhering to all Health & Safety procedures.
- Accurately recorded all daily tasks and completed all forms accordingly.
- Completed all tasks to a high standard.
Education
Bachelor of Arts - Animation
Pulse College
Dublin,Ireland09-2025
Bachelor of Arts - Psychology
Dublin Business School
Dublin,Ireland05.2021
QQI level 5 - Healthcare Support
Dun Laoghaire Further Education Institute
Dublin,Ireland04.2019
QQI level 5 - Holistic Massage
National Training Centre
Dublin, Ireland05.2018
Some College (No Degree) - IN-VEST
Finglas Training Center
Dublin,IrelandSkills
- Positive attitude
- Team collaboration
- Proactive mindset
- MS Office proficiency
- Willingness to travel
- Strong determination
- Adaptability in fast-paced environments
- Content review and management
- Deadline management
- Attention to detail
- IT proficiency
- Strategic thinking
- Creative problem-solving
- Effective writing skills
- Organizational skills
- Online research
Hobbies and Interests
- Social media - video creating, editing, and scriptwriting
- Life coaching: has a certificate from Udemy
- Programming
- Animation
Languages
Bulgarian
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Community Operation Analyst
Covalen Solutions
10.2024 - Current
Relief Social Care Worker
NOVAS
08.2024 - 10.2024
Accommodation Assistant
Hilton Charlemont Hotel
07.2024 - Current
Accommodation Assistant
Gibson Hotel
11.2023 - Current
Security Officer
Sar Security
01.2019 - 04.2019
Accommodation Assistant
Radisson Blu
02.2017 - 04.2017
Cleaner
Rombis Cleaning Ltd
01.2016 - 05.2016
Bachelor of Arts - Animation
Pulse College
Bachelor of Arts - Psychology
Dublin Business School
QQI level 5 - Healthcare Support
Dun Laoghaire Further Education Institute
QQI level 5 - Holistic Massage
National Training Centre
Some College (No Degree) - IN-VEST
Finglas Training Center
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