Klevi Chysa
Greater Manchester
Summary
A motivated and dynamic business professional with a strong background in leadership, process optimization, and growth. Innovative and an excellent communicator, paired with sharp analytical skills and passion for tackling new challenges. A results-driven leader with a proven ability to develop and empower diverse teams through mentorship and strong relationship-building.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
Work History
Interim Team Lead
Amazon UK Services Ltd
02.2024 - Current
- Step up lead within STOW for over 130 associates
- Support Area and Operational Managers with workflow and Operational Efficiency
- Leading in the Implementation of strategies to enhance productivity and quality, achieving record inbound throughput in 2024 year to date of 144
- Leading with the optimizing workflows, managing labour share of on average 100 to 200hrs worth of labour moves, and providing multi-skilled support across the fulfillment centre
- Providing direction and advice on matters relating the Safety, supporting all colleagues and peers
- Providing clear direction to colleagues and peers to support their welfare and productivity
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Military Service
Greek Army
09.2022 - 06.2023
- Maintained high levels of self-discipline and time management, collaborated effectively in teams to achieve common goals
- Developed Leadership style and delivered results positivity improving operational effectiveness
- Analyses situations and developed effective solutions under pressure
- Self-motivated, with a strong sense of personal responsibility.
Inbound Support Services Proxy
Amazon UK Services Ltd
11.2021 - 07.2022
- Conducted data analysis and troubleshooting to resolve inefficiencies in the Inbound Department
- Designed and implemented training programs for all four shifts to enhance associate skills of the current Problem Solve roster
- Rolled out Pallet Check-In Project, improving accuracy and reducing gross adjustments
- Conducted independent audits and procedures and challenged non-compliance
- Proven ability to learn quickly and adapt to new situations.
Warehouse Associate
Amazon UK Services Ltd
08.2020 - 11.2021
- Multi-skilled in various inbound processes and critical roles (Problem Solver, Water-spider, Process Guide) proving the ability to adapt and remain flexible
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving or inventory control duties.
Transport Company
Christos Metafores
07.2018 - 06.2020
- Actively managed the needs of the customer in delivering their transport needs
- Led with the scheduling of transport across the fleet
- Provided analytical data to support the customer satisfaction with the aim of identifying trends for improvement
Education
1o Geniko Lykeio Aigiou - Equivalent to A levels
1o Geniko Lykeio Aigiou
Aigio 01.2015 - 01.2018
3o Gymnasio Aigiou -
3o Gymnasio Aigiou
Aigio 01.2012 - 01.2015
7o Dimotiko sxoleio Aigiou -
7o Dimotiko Sxoleio Aigiou
Aigio 01.2006 - 01.2012
Skills
- Leadership and management experience
- Effective organization and planning skills
- Excellent coordination and delegation skills
- Professional instructor
- Proven problem solver
- Flexible and adaptable
- Willing to learn new skills
- Proficient in PowerPoint, Word, Excel and Outlook
Languages
English, Greek and Albanian.
Hobbies
Gym, playing football and travel
Timeline
Interim Team Lead
Amazon UK Services Ltd
02.2024 - Current
Military Service
Greek Army
09.2022 - 06.2023
Inbound Support Services Proxy
Amazon UK Services Ltd
11.2021 - 07.2022
Warehouse Associate
Amazon UK Services Ltd
08.2020 - 11.2021
Transport Company
Christos Metafores
07.2018 - 06.2020
1o Geniko Lykeio Aigiou - Equivalent to A levels
1o Geniko Lykeio Aigiou
01.2015 - 01.2018
3o Gymnasio Aigiou -
3o Gymnasio Aigiou
01.2012 - 01.2015
7o Dimotiko sxoleio Aigiou -
7o Dimotiko Sxoleio Aigiou
01.2006 - 01.2012
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