Klaudia Sawicka
Valletta
Summary
Highly motivated Sales Assistant with a strong passion for learning and a drive to excel in the retail sales industry. Committed to maximizing business success by effectively identifying and capitalizing on sales and service opportunities.
Demonstrated ability to thrive in fast-paced team environments, leveraging technical expertise to achieve outstanding results. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
14
14
years of professional experience
Work History
Sales Executive
Edinburgh Woolen Mill
02.2023 - 08.2024
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Maintained contact with customers throughout sales and pre-delivery process.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Generated sales forecasts to inform resource allocation and project management.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Hotel Concierge
SHERATON HOTEL
11.2021 - 01.2023
- Dealt with customer concerns and queries effectively and professionally, offering swift resolution to any issues.
- Arranged for transportation to and from airport, train station and events for visitors upon request.
- Adhered to company policies for continued hotel compliance with Hospitality regulations.
- Consistently maintained positive customer feedback and carried out follow-up checks to optimize customer experience and increase satisfaction.
- Safeguarded and closely monitored premises to provide optimal hotel security and safety.
- Coordinated with housekeeping or maintenance department to address needs of clients.
Administration Assistant
CAPUCHIN FAMILY DAY CENTRE
08.2019 - 01.2020
- Exceeded expectations consistently and made significant contribution to charity's mission.
- Advocated for rights and interests of communities.
- Built strong relationships with community partners and stakeholders.
- Communicated and collaborated with individuals from diverse backgrounds.
- Adapted to changing circumstances and maintained positive attitude in challenging situations.
- Recorded expenses and maintained accounting records.
Real Estate Agent Assistant
Marsh & Parsons
02.2016 - 02.2018
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Streamlined administrative tasks, such as filing paperwork and managing correspondence, contributing to a well-organized office environment.
- Provided administrative support for multiple transactions simultaneously resulting in smooth completion of each deal.
- Prepared marketing materials to attract potential clients, resulting in increased leads and overall sales.
- Assisted in closing deals for both buyers and sellers through diligent support and timely communication.
- Coordinated appointments to show marketed properties.
Front Store Clerk
MARKS & SPENCER
02.2011 - 08.2013
- Prepare merchandise before the store opens and arrange items so that customers' attention is drawn to them
- Greet customers at the cash register, collect products and verify that all transactions have been completed correctly
- Taking care of the relationship between co-workers makes the store a welcoming and cordial atmosphere.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Updated product labeling and pricing to reflect discounts and offers.
Education
Master of Arts - The MSc in Media
Dublin City University
Dublin05.2022
Bachelor of Arts - Art History & Product Design
University of Arts
London01-2011
Skills
- Data analysis
- Client acquisition
- Engaging with customers on different channels
- Analyzing running campaigns
- Content Management
- Brand promotion
- Contract negotiations
- Staff management
- Professional networking
- Business networking
- Influencer marketing
Personal Information
- Driving License:
- Nationality: Polish
Languages
English
Fluent
Polish
Native
French
Upper intermediate
Education
Honors,Honors
Timeline
Sales Executive
Edinburgh Woolen Mill
02.2023 - 08.2024
Hotel Concierge
SHERATON HOTEL
11.2021 - 01.2023
Administration Assistant
CAPUCHIN FAMILY DAY CENTRE
08.2019 - 01.2020
Real Estate Agent Assistant
Marsh & Parsons
02.2016 - 02.2018
Front Store Clerk
MARKS & SPENCER
02.2011 - 08.2013
Master of Arts - The MSc in Media
Dublin City University
Bachelor of Arts - Art History & Product Design
University of Arts
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