Dedicated education professional and team player with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Operations Manager
Tyler Junior College
West Campus, Tyler, Texas
08.2024 - Current
Manage electronic course files, including building scanned course files and maintaining accurate and updated information for possible audits and SACs requirements
Process course proposals, including assigning course and section numbers while maintaining electronic management standards
Maintain course data in CE registration system to meet all guidelines, accreditations and course compliance
Assist student inquiries by providing departmental course and program information.
Assist with student registration in person and via phone.
Lead Registrar
Prince William County Schools
Manassas, VA
07.2021 - 05.2024
Managed all aspects of annual home instruction compliance for up to 4000 students
Transitioned district home instruction tracking from paper files to 100% digital
Optimized workflow efficiency through regular evaluation of existing procedures, identifying areas for improvement, and implementing strategic changes as needed
PDSO for SEVIS for school district
Maintained strict compliance with state regulations by diligently updating student records according to established guidelines
Assisted with MTSS management and data tracking
Secretary II
Prince William County Public Schools, Kelly Leadership Center
Manassas, VA
09.2019 - 06.2021
Delivered range of basic and advanced clerical support for daily and special project needs
Corresponded daily with stakeholders via email and phone on behalf of 34th largest school division in the country
Scheduled team meetings for up to 300 Secondary Counseling team members (monthly, quarterly, and semester); virtually and in-person
Supported 90+ schools with questions regarding legal application of PWCS Regulations and Code of Virginia
Extensive knowledge of regulations at county and state level regarding registration, records, transfers, and custody issues
Office Assistant
Prince William County Public Schools, Woodbridge Senior High School
Woodbridge, VA
09.2017 - 09.2019
Answered incoming calls and direct to appropriate departments
Entered attendance and discipline in student information system
Purged Senior files per county regulations
Answered inquiries for general information regarding the school
PALS Tutor
Prince William County Public Schools
Woodbridge, VA
10.2014 - 09.2017
Identified students needing literacy intervention
Supported students and teachers with MTSS interventions
Planned and conducted small group literacy tutoring
Human Resources Manager
Omni Inner Harbor Hotel
Baltimore, MD
09.1997 - 10.1999
Maintained personnel files in accordance with privacy guidelines and legal requirements
Collaborated with department managers to identify staffing needs and create hiring strategies
Assisting with payroll as needed (ADP)
Successfully managed all HR Generalist responsibilities
Education
Bachelor of Science - Hotel, Restaurant, Tourism Administration
Dr. Richmond Hill, Provost, Northern Virginia Community College, rhill@nvcc.edu, 703-725-2190
Mrs. Bekah Schlatter, Director of College, Career, & Student Support, Prince William County Public Schools, schlattr@pwcs.edu, 703-791-7257
Mrs. Denise Huebner, Associate Superintendent of Student Services & Post Secondary Success, Prince William County Public Schools, huebnedm@pwcs.edu, 703-791-8585
Timeline
Operations Manager
Tyler Junior College
08.2024 - Current
Lead Registrar
Prince William County Schools
07.2021 - 05.2024
Secretary II
Prince William County Public Schools, Kelly Leadership Center
09.2019 - 06.2021
Office Assistant
Prince William County Public Schools, Woodbridge Senior High School
09.2017 - 09.2019
PALS Tutor
Prince William County Public Schools
10.2014 - 09.2017
Human Resources Manager
Omni Inner Harbor Hotel
09.1997 - 10.1999
Bachelor of Science - Hotel, Restaurant, Tourism Administration