Kirbie Kilgannon
Ballyshannon
Summary
I am a qualified and professional beauty therapist with 9 years of experience renown for delivering exceptional customer service, high quality treatments to all customers whilst maintaining excellent timekeeping skills throughout all tasks. I enjoy interacting with the public and I always go above and beyond to make sure their needs are met. I am currently looking to transition into a customer service based role related to sales and finances.
Overview
10
10
years of professional experience
Work History
SENIOR BEAUTY THERAPIST
Dollhouse Hair & Beauty
Kinlough Co.Leitrim
07.2020 - Current
- Booked appointments and took payments at reception through Phorest software
- Delivered high-quality treatments and trained new staff members on proper procedures
- Reviewed financial statements from previous months to identify areas where cost savings could be made.
- Boosted sales by providing exceptional service and maintaining a positive, energetic attitude.
BEAUTY THERAPIST
Olivia's Beauty
Bundoran
01.2018 - 03.2020
- Kept up-to-date with new techniques in the beauty industry by attending training courses.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
BEAUTY THERAPIST
Glamour & Gloss
01.2014 - 01.2017
- Developed strong relationships with clients through great customer service skills.
- Ensured customer satisfaction by providing quality services in a timely manner.
BEAUTY THERAPIST
Holyrood Hotel & Escape Spa
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
Education
Level 4 Certificate in Education & Training, Level 3 Certificate in Assessing -
BRONWYN CONROY
12.2018
ITEC Beauty Specialist Diploma -
SOLAS BEAUTY COLLEGE
06-2014
SECONDARY SCHOOL -
Colaiste Cholmcille, Ballyshannon
Skills
- Licensed Cosmetologist
- Great Customer Service
- Communication Skills
- Excellent Timekeeping
- Retail Experience
- Team Collaboration
Additional Information
References available upon request
Timeline
SENIOR BEAUTY THERAPIST
Dollhouse Hair & Beauty
07.2020 - Current
BEAUTY THERAPIST
Olivia's Beauty
01.2018 - 03.2020
BEAUTY THERAPIST
Glamour & Gloss
01.2014 - 01.2017
BEAUTY THERAPIST
Holyrood Hotel & Escape Spa
Level 4 Certificate in Education & Training, Level 3 Certificate in Assessing -
BRONWYN CONROY
ITEC Beauty Specialist Diploma -
SOLAS BEAUTY COLLEGE
SECONDARY SCHOOL -
Colaiste Cholmcille, Ballyshannon
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