Kieran Spencer
middlebrough
Summary
Adaptable professional with a strong work ethic and proven problem-solving abilities. Effectively collaborates within teams and independently to achieve objectives. Utilises strong communication skills to foster positive relationships with colleagues and clients. Committed to continuous learning and operational success, consistently meeting service targets and delivering quality outcomes.
Overview
8
8
years of professional experience
Work History
process guide dwells
Amazon Warehouse
Billingham, billingham
10.2023 - Current
- Achieved service time and quality targets.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Identified issues, analysed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
- Assumed extra responsibilities to support team objectives.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Built and maintained courteous and effective working relationships.
- Enhanced working relationships by participating in team-building activities.
Runner
Rekom UK
York
05.2023 - 09.2023
- Supervised shift in absence of primary supervisor, ensuring smooth operations and team coordination.
- Maintained bar supplies by regularly collecting cups and replenishing ice to ensure service continuity.
- Monitored logbook hourly, documenting initials to verify accuracy and accountability.
Bartender
Kuda Nightclub and Bar
York
05.2023 - 09.2023
- Managed inventory of bar items to ensure seamless operations.
- Acted as supervisor for 4 shifts, overseeing staff and maintaining service standards.
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
Bar tender
green king
York
02.2023 - 03.2023
Bartender
Popworld
12.2021 - 02.2022
Bartender
Kings Arms
05.2021 - 08.2021
- Facilitated cash transactions for customers at the bar, ensuring accurate and timely change delivery.
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
Work Experience
York Riding School
Wigginton
06.2018 - 07.2018
- Ensured horses were healthy and well-maintained.
- Ensured horses' feet were mucked out for hygiene and comfort.
- Washed down horses with cold water to help them cool down after exercise.
- Completed work experience at York Riding School.
Education
GCSE -
York college
York, UK07-2026
Skills
- Inventory management
- Health and safety compliance
- Customer service
- Problem resolution
- Solving problems
- Team leadership and motivation
- Team collaboration
- Time management
- Communication skills
- Mental arithmetic
- Enthusiastic
- ICT skills
- Leadership potential
- Problem-solving
- Calm under pressure
- Leadership
- Quality Assurance
Custom
GCSE or equivalent
Timeline
process guide dwells
Amazon Warehouse
10.2023 - Current
Runner
Rekom UK
05.2023 - 09.2023
Bartender
Kuda Nightclub and Bar
05.2023 - 09.2023
Bar tender
green king
02.2023 - 03.2023
Bartender
Popworld
12.2021 - 02.2022
Bartender
Kings Arms
05.2021 - 08.2021
Work Experience
York Riding School
06.2018 - 07.2018
GCSE -
York college