Kieran Mc Eleney
Buncrana
Summary
Deputy Store Manager with a proven track record in all store operations, customer service, and team leadership. Committed to enhancing customer engagement and driving sales through effective staff training and strong leadership skills honed throughout past few years in existing position.
Overview
21
21
years of professional experience
Work History
Deputy Store Manager
Lidl Ireland
Buncrana, County Donegal
08.2012 - Current
- Supervised daily store operations and maintained high standards of customer service.
- Managed inventory levels and ensured accurate stock replenishment throughout the store.
- Trained and developed team members to enhance performance and customer engagement.
- Implemented promotional displays to boost product visibility and increase sales opportunities.
- Collaborated with management to plan staffing schedules for optimal coverage and efficiency.
General Oprative
Onestop Motor shop
Letterkenny, County Donegal
08.2010 - 07.2012
- Oversaw daily warehouse operations and ensured compliance with safety regulations.
- Maintained accurate records of shipments, deliveries, and inventory counts.
- Utilized point-of-sale systems for efficient transaction processing.
- Developed key customer relationships to increase sales.
- Managed delivery routes efficiently to optimize travel time.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Ecommerce and Digital Marketing
Keith Prowse - Jockey Club Racecourses
Buncrana, County Donegal
01.2005 - 05.2010
- Managed product listings across multiple e-commerce platforms.
- Collaborated with marketing teams on promotional campaigns and social media strategies.
- Supported inventory management processes to ensure product availability and fulfillment efficiency.
- Managed customer service inquiries through multiple channels including email, chat, and phone.
Education
Carraig Safety Consultants
Maynooth08-2024
Crana Collage
Buncrana06-2023
Skills
- Inventory management
- Visual merchandising
- Staff training
- Manual handling instructor
- Customer service
- Retail operations
- Team leadership
Timeline
Deputy Store Manager
Lidl Ireland
08.2012 - Current
General Oprative
Onestop Motor shop
08.2010 - 07.2012
Ecommerce and Digital Marketing
Keith Prowse - Jockey Club Racecourses
01.2005 - 05.2010
Carraig Safety Consultants
Crana Collage