Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kieran Connor

Galway

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Product Builder

Integer / Aran Biomedical
Galway
04.2024 - Current
  • Executed building process for medical stents.
  • Demonstrated adherence to clean room manufacturing guidelines.
  • Completed extensive paperwork efficiently and promptly for building process.

Senior Sales Executive

Harvey Norman
Galway
11.2023 - 03.2024
  • Enhanced revenue by developing and prospecting new sales opportunities.
  • Identified new business opportunities through researchimg emerging technologies of new and existing products.
  • Collaborated with various departments to ensure timely and efficient client service at all times.
  • Met performance KPI's assigned by management.

Senior Sales Executive

Harvey Norman
Galway
03.2020 - 09.2022
  • As above - took a break in order to pursue Masters degree in Scotland to enhance academic qualifications.

Customer Service Specialist

Currys PC World
09.2017 - 03.2020
  • Provided exceptional customer service, resolving device issues and ensuring customer satisfaction
  • Collaborated with numerous major corporations to deliver optimal customer solutions
  • Ensured cleanliness and organization of workstation, while maintaining thorough documentation
  • Assisted in cashiering responsibilities including cash counting and performing till drops
  • Managed end-to-end sales process including prospecting, sales, and after-sales care for multiple clients simultaneously
  • Exceeded expectations in meeting assigned performance KPI's.
  • Facilitated seamless communication among the warehouse, logistics, planning, and supplier departments to ensure timely fulfillment of client demands.
  • Participated in and sought out learning and training opportunities regarding products, suppliers and new technologies

Student Welcome Advisor

Bank of Ireland
Galway
09.2017 - 03.2020
  • Complied with and met GDPR guidelines and Consumer Protection Codes set by the Central Bank of Ireland.
  • Fulfilled clients' requirements efficiently in both in-branch and digital banking settings.
  • Assisted customers with various types of inquiries, such as account-related questions and guidance on ATM usage
  • Organized appointments with prospects to expedite current account initiation and termination.

Education

MSc Psychological Science -

University of Glasgow

BA Psychological Studies, Sociology & Politics -

NUI Galway

QQI Level 5 Applied Social Studies -

Galway Technical Institute

Skills

  • R Studio
  • Computer Literate
  • Articulate Communicator
  • Sales
  • Manual Handling
  • Mechanical Assembly
  • Safety Regulations Adherence
  • Precision measurement

Certification

  • Full Clean Driving Licence

References

References available upon request.

Timeline

Product Builder

Integer / Aran Biomedical
04.2024 - Current

Senior Sales Executive

Harvey Norman
11.2023 - 03.2024

Senior Sales Executive

Harvey Norman
03.2020 - 09.2022

Customer Service Specialist

Currys PC World
09.2017 - 03.2020

Student Welcome Advisor

Bank of Ireland
09.2017 - 03.2020

MSc Psychological Science -

University of Glasgow

BA Psychological Studies, Sociology & Politics -

NUI Galway

QQI Level 5 Applied Social Studies -

Galway Technical Institute

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Kieran Connor