Kieran Connor
Galway
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Builder
Integer / Aran Biomedical
Galway
2024.04 - Current
- Executed building process for medical stents.
- Demonstrated adherence to clean room manufacturing guidelines.
- Completed extensive paperwork efficiently and promptly for building process.
Senior Sales Executive
Harvey Norman
Galway
2023.11 - 2024.03
- Enhanced revenue by developing and prospecting new sales opportunities.
- Identified new business opportunities through researchimg emerging technologies of new and existing products.
- Collaborated with various departments to ensure timely and efficient client service at all times.
- Met performance KPI's assigned by management.
Senior Sales Executive
Harvey Norman
Galway
2020.03 - 2022.09
- As above - took a break in order to pursue Masters degree in Scotland to enhance academic qualifications.
Customer Service Specialist
Currys PC World
2017.09 - 2020.03
- Provided exceptional customer service, resolving device issues and ensuring customer satisfaction
- Collaborated with numerous major corporations to deliver optimal customer solutions
- Ensured cleanliness and organization of workstation, while maintaining thorough documentation
- Assisted in cashiering responsibilities including cash counting and performing till drops
- Managed end-to-end sales process including prospecting, sales, and after-sales care for multiple clients simultaneously
- Exceeded expectations in meeting assigned performance KPI's.
- Facilitated seamless communication among the warehouse, logistics, planning, and supplier departments to ensure timely fulfillment of client demands.
- Participated in and sought out learning and training opportunities regarding products, suppliers and new technologies
Student Welcome Advisor
Bank of Ireland
Galway
2017.09 - 2020.03
- Complied with and met GDPR guidelines and Consumer Protection Codes set by the Central Bank of Ireland.
- Fulfilled clients' requirements efficiently in both in-branch and digital banking settings.
- Assisted customers with various types of inquiries, such as account-related questions and guidance on ATM usage
- Organized appointments with prospects to expedite current account initiation and termination.
Education
MSc Psychological Science -
University of Glasgow
BA Psychological Studies, Sociology & Politics -
NUI Galway
QQI Level 5 Applied Social Studies -
Galway Technical Institute
Skills
- R Studio
- Computer Literate
- Articulate Communicator
- Sales
- Manual Handling
- Mechanical Assembly
- Safety Regulations Adherence
- Precision measurement
Certification
- Full Clean Driving Licence
References
References available upon request.
Timeline
Product Builder
Integer / Aran Biomedical
2024.04 - Current
Senior Sales Executive
Harvey Norman
2023.11 - 2024.03
Senior Sales Executive
Harvey Norman
2020.03 - 2022.09
Customer Service Specialist
Currys PC World
2017.09 - 2020.03
Student Welcome Advisor
Bank of Ireland
2017.09 - 2020.03
MSc Psychological Science -
University of Glasgow
BA Psychological Studies, Sociology & Politics -
NUI Galway
QQI Level 5 Applied Social Studies -
Galway Technical Institute
- Full Clean Driving Licence
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