Interested in learning new skills and broadening my knowledge
Kiaya Tolster
Kildare
Summary
Self-motivated professional experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy facilities and relax areas. Dedicated to safety precautions and promoting positive environment. Energetic professional known for high productivity and efficient task completion. Skilled in customer service, safety protocol adherence, and operational equipment management. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and seamless event execution. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leisure Attendant
Dunboyne Castle Hotel & Spa
Kildare , Ireland
2022.12 - Current
- Collaborated closely with other staff members on assigned tasks or duties.
- Reported any incidents or accidents that occurred while on duty.
- Monitored safety regulations in accordance with established guidelines.
- Enforced rules and regulations related to facility usage.
- Adhered to all company policies and procedures relating to health, safety, and security standards.
- Performed administrative duties such as data entry into computer systems or filing documents.
- Maintained cleanliness of recreation areas including restrooms, changing rooms, and pool decks.
- Provided instruction to guests on the use of recreational facilities.
- Delivered exceptional customer service to guests by explaining thermal area rules and promptly answering questions.
- Conducted tours of the facility for prospective members or visitors.
- Greeted guests and answered questions about recreational activities.
- Completed training on policies and procedures, health and safety and environmental responsibilities.
- Handled customer requests and complaints quickly to improve overall service.
Cleaner Supervisor
Intel MCR
Kildare , Ireland
2021.07 - 2022.10
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Investigate accidents or incidents involving employees within the team; take corrective action where necessary.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
- Develop performance objectives for cleaners with an emphasis on quality service delivery; conduct appraisals as required.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Promote good working relationships between cleaners by encouraging team spirit among colleagues.
- Work closely with management to develop strategies for improving cleaning services across the organisation.
Cashier Assistant
Supervalu
Kildare , Ireland
2021.01 - 2021.06
- Balanced daily financial transactions using appropriate methods according to established procedures.
- Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.
- Organized shelves and displays to maintain an orderly appearance of the store.
- Processed returns and exchanges according to store policies.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Verified that all coupons were valid before processing them for payment.
- Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
- Adhered to safety regulations when handling sharp objects such as knives or scissors.
- Greeted customers and provided assistance in locating items.
- Answered customers' questions concerning location, price and use of merchandise.
- Issued receipts, refunds, credits or change due to customers.
- Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
- Assisted with customer requests and answered questions to improve satisfaction.
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
Education
Course - Graphic Design
Dunboyne of Further Education
Dunboyne2020-05
Skills
- Facility Maintenance
- CPR training
- Safety awareness
- First Aid Training
- Strong Work Ethic
- Flexible Schedule
- Safety Inspections
- Teamwork and Collaboration
- Professionalism
- Customer Service
- Relationship Building
- Multitasking
- Continuous Improvement
- Problem-Solving
- Equipment Repair
- Employee Training
Accomplishments
- Personal compliments from the Windward Management.
- Promotion
Certification
- First Aider
- Pool plant course
- Pool testing course
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceWork from home optionPersonal development programsInterests
Artistic & creative
Timeline
Leisure Attendant
Dunboyne Castle Hotel & Spa
2022.12 - Current
Cleaner Supervisor
Intel MCR
2021.07 - 2022.10
Cashier Assistant
Supervalu
2021.01 - 2021.06
Course - Graphic Design
Dunboyne of Further Education
- First Aider
- Pool plant course
- Pool testing course
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