KHUN MOE HTUN
Abu Dhabi
Summary
Experienced and dynamic Mixologist with over 10 years of hands-on experience managing bar operations, leading teams, and delivering outstanding customer service in fast-paced hospitality environments. Proficient in overseeing daily bar activities, including stock control, staff training, quality assurance, and guest experience enhancement. Adept at creating a positive work environment, ensuring smooth service, and maintaining high cleanliness, safety, and compliance standards. Strong communicator with a passion for developing talent and fostering a team-oriented culture. Skilled in cocktail preparation, drink menu design, and maintaining a vibrant bar atmosphere that encourages repeat business. Proven track record of driving revenue, improving operational efficiency, and contributing to the overall success of the establishment.
Overview
13
13
years of professional experience
Work History
MIXOLOGIST
Rosewood
01.2019 - Current
- Company Overview: Situated in the heart of the city, offering a sophisticated blend of modern design, world-class service, and exceptional facilities. Located on Al Maryah Island in Abu Dhabi, it has several high-end retail outlets and dining options. It is ideal for corporate travelers and those seeking a luxurious getaway
- To deliver exceptional beverages and unforgettable guest experience while ensuring a well-organized and efficient bar operation and planning and executing pop-up menus and events, such as cocktail receptions, New Year celebrations, and birthday parties, tailoring drinks to suit the occasion on top of the regular operations, and maintaining high standards of hygiene, managing inventory, and staying updated on industry trends to enhance offerings continuously and exceed guest satisfaction
- Crafting Innovative Cocktails: Create innovative and visually appealing cocktails tailored to customer preferences and special events, maintaining consistent quality standards
- Menu Development: Plan and curate drink menus, including pop-up themes and seasonal offerings for special events like cocktail receptions, New Year celebrations, and private parties
- Inventory Management: Maintained stock levels, ordered ingredients, and managed supplies to ensure smooth bar operations, controlled costs through efficient inventory management, and ensured the timely ordering of supplies to avoid shortages or overstocking
- Customer Service: Provide exceptional service by engaging with guests, understanding their preferences, and delivering personalized drink experiences
- Staff Training: Mentor and train junior bartenders or team members in mixology techniques, product knowledge, presentation, and customer service standards
- Achieving Financial Targets: Contribute to reaching monthly and yearly budget targets by optimizing upselling, training the team members, and minimizing waste
SENIOR BARTENDER
The Address Downtown
01.2018 - 01.2019
- Company Overview: The Address Downtown Hotel, Dubai, is a luxurious five-star and ultra-luxury property located in the heart of Downtown Dubai, offering breathtaking views of the Burj Khalifa and Dubai Fountain. Renowned for its elegant design and world-class amenities, the Hotel features sophisticated rooms and suites, exceptional dining options, a state-of-the-art spa, and an infinity pool overlooking the city skyline
- Leading bar operations, ensuring exceptional service and a seamless guest experience
- Responsible for training and mentoring junior staff and maintaining a well-organized and efficient bar environment, managing inventory, monitoring sales to meet financial targets, and upholding safety and hygiene standards
- Leading Bar Operations: Oversee daily bar activities, ensuring smooth operations and maintaining high service standards
- Mentoring and Training: Train, guide, and support junior bartenders, fostering their skills in mixology, customer service, and operational efficiency
- Inventory and Stock Management: Monitor and manage bar inventory, ensuring adequate supplies, minimizing waste, and controlling costs
- Customer Service Excellence: Provide exceptional service, engage with guests to enhance their experience, and check the guest orders to see whether they were delivered on time
- Financial Accountability: Contribute to achieving financial targets by monitoring sales, upselling premium items, and implementing strategies to optimize revenue
- Problem Resolution: Address customer concerns or complaints promptly and professionally
- Bar Maintenance: Ensure the bar area is clean, organized, and complies with hygiene and safety standards
BARTENDER
JA The Resort
01.2015 - 01.2018
- Company Overview: JA The Resort, located in Jebel Ali, Dubai, is a sprawling luxury destination offering a serene escape amidst lush landscapes and a pristine private beach. Known as Dubai's largest experience resort, it features three distinct hotels-JA Beach Hotel, JA Palm Tree Court, and JA Lake View Hotel-each catering to diverse tastes and preferences
- I prepared beverages while delivering exceptional customer service to ensure a memorable guest experience, I prepared cocktails, mocktails, and other drinks according to established recipes and guest preferences
- Additionally, I maintained the bar area clean and organized, managed inventory, and adhered to health and safety regulations
- Preparing Beverages: Mix and serve cocktails, mocktails, and other drinks following recipes and guest preferences
- Bar Maintenance: Keep the bar area clean, organized, and stocked with necessary supplies
- Inventory Management: Monitor and manage stock levels, ensuring timely replenishment of ingredients and supplies
- Team Collaboration: Work effectively with bar and floor staff to ensure seamless operations
- Maintaining Hygiene and Safety: Ensure the bar complies with all health, safety, and hygiene regulations, maintaining a clean and organized workspace
BARTENDER
Gekko, Bar and Grill
01.2014 - 01.2015
BARISTA
Mugg & Bean, Global Restaurant & Cafe
01.2013 - 01.2014
BANQUET ATTENDANT
Summit Parkview Hotel
01.2012 - 01.2013
Education
Bachelor of Arts Degree -
Dagon University
01.2010
Certification In Food and Beverage Services -
Star Resources Hospitality & Tourism Management Academy
01.2012
Skills
- Leadership & Team Management
- Operational Efficiency
- Customer Experience
- Drink Menu Development
- Training & Development
- Financial Management
- Health & Safety Compliance
Languages
English
Myanmar
Personal Information
Nationality: Myanmar
Training
- Food Hygiene Training Level 1 & 2, Dubai, United Arab Emirates
- Wine & Spirit Education Trust Level, Abu Dhabi, United Arab Emirates
- Dubai Way - Level 2, Dubai, United Arab Emirates
- Food & Beverage Upselling Techniques Training, Dubai, United Arab Emirates
- Collaboration with the best Bars Mixologists in the world, Abu Dhabi, United Arab Emirates
- Guest shift with brand ambassadors, Abu Dhabi, United Arab Emirates
Professional Highlights
- Certificate in WEST Level 1, 02/22
- Mixologist of the Year nominee, 01/24
- Finalist of Bols Around the World, 01/23
- The Middle East Bartender of the Year, 01/23
- Mixologist of the Year Nominee, 01/22
- Top 60 of the house of Angostura UAE Cocktail Challenge, 01/22
- Runner up - Patron Margarita Incentive, 01/21
- Winner of Bartender competition at Rosewood Abu Dhabi, 01/19
Timeline
MIXOLOGIST
Rosewood
01.2019 - Current
SENIOR BARTENDER
The Address Downtown
01.2018 - 01.2019
BARTENDER
JA The Resort
01.2015 - 01.2018
BARTENDER
Gekko, Bar and Grill
01.2014 - 01.2015
BARISTA
Mugg & Bean, Global Restaurant & Cafe
01.2013 - 01.2014
BANQUET ATTENDANT
Summit Parkview Hotel
01.2012 - 01.2013
Certification In Food and Beverage Services -
Star Resources Hospitality & Tourism Management Academy
Bachelor of Arts Degree -
Dagon University
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