KHRYSTYNA HRYHORIEVA
DUBLIN
Summary
A determined, focussed individual with 3 year’s experience in retail. Have gained ample skills such as;
high standard of work ethic, excellent attention to detail and excellent communication skills. I am
intuitive, a quick learner and willing to undertake any additional training for me to secure full time
sustainable employment. Currently seeking a position in retail or the hospitality industry
Overview
7
7
years of professional experience
Work History
Retail Sales Assistant,Store Director
JEWELRY SHOP
ODESA
05.2017 - 04.2020
- Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
- Greeted customers, identified their needs and provided assistance with product selection.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
- Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
- Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
Hotel Administrator
Ecologist
ODESA
06.2013 - 08.2015
- Performed daily inspections of public areas within the hotel premises to maintain cleanliness standards.
- Maintained records of all bookings made at the hotel using software applications.
- Managed day-to-day operations of the hotel, including organizing staff schedules, assigning tasks and monitoring progress.
- Prepared detailed reports on operational performance metrics such as occupancy rates, revenue per available room.
- Conducted regular audits of hotel facilities to ensure compliance with safety regulations.
- Monitored front desk operations, ensuring all transactions were processed accurately and in a timely manner.
- Ensured hotel guests had a positive experience by responding to inquiries, resolving complaints and providing assistance.
Education
Economic & Legal Hydrologist Studies
Environmental University
Odesa,Ukraine05-2014
High School Diploma -
School-lyceum №4
Bolgrad, Odesa Region05-2009
Skills
- Processing payments
- Merchandise Display
- Goal-Oriented
- Cash Handling
- Stock control
- Returns processing
- Cash Register Operation
- Sales expertise
- Punctuality
- Customer Service
- Teamwork
- Retail Sales
Languages
Ukrainian
First Language
English
Intermediate (B1)
B1
Bulgarian
Upper Intermediate (B2)
B2
Russian
Proficient (C2)
C2
Timeline
Retail Sales Assistant,Store Director
JEWELRY SHOP
05.2017 - 04.2020
Hotel Administrator
Ecologist
06.2013 - 08.2015
Economic & Legal Hydrologist Studies
Environmental University
High School Diploma -
School-lyceum №4
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