Khalid Mohamed
Riyadh,Saudi Arabia
Summary
Detail-oriented IT professional with expertise in network troubleshooting, cybersecurity principles, and coding. Proficient in software installation and configuration, as well as delivering IT help desk services to ensure seamless technical support. Adept at applying technical skills to enhance system efficiency and security. Committed to leveraging a strong foundation in IT to contribute to organisational success while pursuing opportunities for professional growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT technician
Zaid Alhussain & Brothers Group
Riyadh
04.2022 - 03.2023
- Troubleshot network connectivity issues, restoring normal operations quickly.
- Provided IT support to staff members, improving overall operational efficiency.
- Installed operating systems and applications, maintaining a high level of reliability.
- Delivered excellent customer service by troubleshooting and resolving technical issues.
Education
Bachelor of Science - Network Security Engineering
Al Yamamah University
Riyadh, Saudi Arabia 06.2022 -
Skills
- Network troubleshooting
- Cybersecurity principles
- Coding
- Software installation and configuration
- IT help desk services
- Effective communication
- Technical leadership
- Remote support tools
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Accomplishments
Awarded with the Dean's Honor's List for three consecutive years
Certification
- Java Foundations
- Artificial Intelligence Fundamentals
Languages
Arabic
Native
English
Fluent
Timeline
Bachelor of Science - Network Security Engineering
Al Yamamah University
06.2022 -
IT technician
Zaid Alhussain & Brothers Group
04.2022 - 03.2023
- Java Foundations
- Artificial Intelligence Fundamentals
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