KEYLA SANTOS
Access Nursing Limited
Monaghan
20
years of professional experience
Dedicated Support Staff with a Bachelor's degree in Psychology and extensive experience in therapeutic settings. Currently provides person-centered care to adults with intellectual and physical disabilities, fostering dignity and community participation. Combines a solid understanding of human behavior with 14 years of hands-on experience in care, emphasizing relationship building and collaboration with families and multidisciplinary teams.
Work History
Support Care Worker
7 Months- Provided life skills training and community integration support to empower clients in reaching personal objectives.
- Supported adults with intellectual disabilities in day service setting, assisting with daily activities to promote independence, choice, and dignity.
- Cultivated trust-based relationships with clients through empathetic communication and active listening during challenging situations.
- Promoted patient engagement by facilitating meaningful dialogue and social activities, contributing to holistic personal care.
- Enhanced workplace safety and comfort through clear communication and active listening, fostering a supportive environment.
Waitress Assistant
4 Years 5 Months- Delivered excellent customer service, maintained hygiene standards, communicated dietary requirements and worked efficiently in a busy team environment.
- Assisted with daily operations, ensuring smooth workflow and guest satisfaction.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Career Break
6 Years 4 Months- Took a career break to care for my child full -time, developing strong organization and multitasking skills
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Internship Trainer
5 Months- Fostered focused, inclusive, and supportive learning environments that enhanced participant engagement.
- Delivered person- centered support in line with individual care plans, encouraging community participation and social inclusion
- Supported residents' emotional and physical needs through a caring and empathetic approach.
Au Pair & PUB
3 Years 1 Month- Provided childcare and household support, ensuring a nurturing environment for children while adapting to life in Ireland.
- Created engaging recreational programs to enhance social interaction and development among children.
- Supervised daily activities and routines for children, ensuring safety and engagement.
- Facilitated educational and recreational activities to promote child development and learning.
- Coordinated schedules and transportation for children’s extracurricular events and appointments.
Promoting Assistant
2 Months- Promoted Brazil and the 2014 FiFa World Cup to the public during the London 2012Olympic Games
- Coordinated diplomatic events, ensuring seamless logistics and effective communication among stakeholders.
- Managed correspondence and documentation for embassy operations, enhancing information flow and organizational efficiency.
- Developed and maintained filing systems, improving document retrieval times and accuracy in record-keeping.
Psychologist Assistant
1 Year 5 Months- Supported clinical psychologists in conducting assessments and developing treatment plans for youth.
- Conducted intake interviews and gathered relevant information to assist with case management.
- Conducted interviews to assess youth progress and adherence to case plans, determining successful outcomes and social reintegration.
- Monitored client progress and documented behavioral observations accurately and consistently.
- Facilitated group therapy sessions, fostering a supportive environment for participants.
- Developed and implemented psychoeducation seminar, facilitating group activities to enhance participants' personal and professional development.
- Organized and updated database for accurate client information management, including outcomes, clinic attendance, progress, testing, and exit interviews.
Homecare Internship
10 Months- Delivered personal support, prepared meals, offered emotional encouragement, and assisted with rehabilitation to enhance client well-being.
- Supported rehabilitation exercises and coordinated daily care schedules to meet individual client needs.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Psychologist Assistant
1 Year 9 Months- Conducted group psychological tests lasting 2 hours, facilitating sessions for up to 10 participants to evaluate mental fitness for licensing.
- Administered psychometric testing for those applying for their first driver's license, renewal and category change.
- Determined necessity for candidates to repeat evaluation stage in reapplication process, ensuring compliance with testing standards.
- Communicated evaluation and test results to clients, providing clear insights to inform their next steps.
- Maintained confidentiality of all results as guaranteed by law.
Education
NVQ Level 6 - Social And Vocational Integration
Na - Pre-Employment Course
Aesthetic Art & Philosophy - Aesthetic Art & Philosophy
Bachelor of Arts - Psychology
Skills
Person-centered support
Disability support
Crisis intervention
Personal Care & Wellbeing
Community inclusion
Case tracking
Safeguarding awareness
Accomplishments
- Dyslexia: " In search of the word well spoken and well written" -Scientific research, 2007 - 2008
- Teenage Pregnancy: "Who is us" - Scientific research, 2008 - 2009
Languages
Portuguese (Native)
English (Fluent)
Timeline
Support Care Worker
Access Nursing Limited
12.2025 - CurrentRead More
Waitress Assistant
Four Seasons Hotel
07.2021 - 12.2025Read More
Internship Trainer
Errigal Truagh Special Needs Parents & Friends Ltd
12.2017 - 05.2018Read More
Career Break
Full Time Parent
06.2015 - 10.2021Read More
Promoting Assistant
Brazilian Embassy London
06.2012 - 08.2012Read More
Au Pair & PUB
Mercantile Hotel
04.2012 - 05.2015Read More
Psychologist Assistant
ASSPROM - Professional Association of Youth
06.2008 - 11.2009Read More
Homecare Internship
Ms. Paula
02.2008 - 12.2008Read More
Psychologist Assistant
Cimetran Medicine
09.2006 - 06.2008Read More
Monaghan Institute
NVQ Level 6 from Social And Vocational Integration
Read More
EPIC- Business in The Community Ireland
Na from Pre-Employment Course
Read More
Federal University of Minas Gerais (UFMG)
Aesthetic Art & Philosophy from Aesthetic Art & Philosophy
Read More
University Center Newton Paiva
Bachelor of Arts from Psychology
Read More