kevin zheng
Maynooth,Co Kildare
Summary
artist with 3 years of restaurant + takeaway experience. Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Driven to go above and beyond to satisfy customers.
specialised in painting using traditional mediums and sculpting. also very familiar with procreate and software similar to it.
Overview
3
3
years of professional experience
Work history
Restaurant waiter
Orient
Maynooth, Co Kildare
2022.06 - 2024.01
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
- Advised guests on menu selections, ordering processes and facilities locations, optimising customer comfort.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Bar waiter
royal city Korean
Maynooth, Co Kildare
2023.06 - 2023.10
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Managed timing standards in food deliveries to minimise delays.
boba barista
shaking tang
Maynooth, Co Kildare
2021.01 - 2021.02
- Closed out end-of-shift POS system, reconciling cash and credit card settlements with accuracy.
- Presented final bills to guests, processing payments with accuracy to support prompt service.
- Communicated with staff members to facilitate special requests.
- Maintained exceptional cleanliness across all areas to uphold patron satisfaction and industry reputation.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
Education
Bachelor of Arts - visual communications
technological university Dublin, grangegorman
Dublin, Leinster 09/2023 - 12/2023
Skills
- artist, familiar with procreate and oil, acrylic, water and gauche painting
- Efficient under pressure
- Upbeat, outgoing and positive
- Table service
- Cleaning requirements
- Extensive hospitality background
- Food safety understanding
Languages
English
Native
Chinese (Mandarin)
Advanced
Timeline
Bar waiter
royal city Korean
2023.06 - 2023.10
Restaurant waiter
Orient
2022.06 - 2024.01
boba barista
shaking tang
2021.01 - 2021.02
Bachelor of Arts - visual communications
technological university Dublin, grangegorman
09/2023 - 12/2023