Kevin Thadchanamoorthy
Toronto
Summary
A highly motivated and results-driven professional with a strong background in customer service, team leadership, and operations management. Adept at working both independently and collaboratively in fast-paced environments, with a passion for delivering excellence. Seeking a career that aligns with my strengths and ambitions, allowing me to contribute meaningfully while achieving personal and professional growth.
Overview
1
1
Certification
Work History
Debt Collector & Call Tracer
Affinity Global
- Managed debt collection for U.S.-based financial institutions while maintaining compliance with industry regulations
- Provided exceptional customer service, ensuring clients felt respected and supported throughout the resolution process
- Collaborated with team members to exceed weekly financial recovery targets
- Developed and implemented strategies to enhance collection success rates while fostering positive client interactions
Store Manager
Sandhurst Supermarket
- Oversaw daily store operations, including inventory management, purchasing, and vendor coordination
- Supervised and trained staff, ensuring high performance and adherence to company standards
- Managed logistics, handling and restocking up to 120 pounds of merchandise daily
- Provided exceptional customer service, resolving inquiries and concerns to enhance client satisfaction
- Maintained financial accountability by overseeing cash handling, lottery sales, and operational budgets
Restaurant Manager
La Cassetta Italian Restaurant
- Directed restaurant operations, ensuring seamless service and exceptional guest experiences
- Led and motivated a team of servers and kitchen staff to maintain high efficiency and professionalism
- Managed inventory and procurement, ensuring optimal stock levels while minimizing waste
- Oversaw recruitment and training processes to build a competent and customer-focused workforce
- Maintained a structured and high-performing work environment, fostering teamwork and operational excellence
Education
High School Diploma -
Seneca
Skills
- Customer Service
- Team Leadership
- Staff Training
- Inventory Management
- Microsoft Office
- Operations Optimization
- Workflow Optimization
- Sales Strategies
- Revenue Growth Strategies
- Adaptability
- Problem-Solving
- Debt recovery strategies
Certification
[List any relevant certifications or professional development courses]
Languages
English
Native or Bilingual
tamil
Native or Bilingual
Timeline
Debt Collector & Call Tracer
Affinity Global
Store Manager
Sandhurst Supermarket
Restaurant Manager
La Cassetta Italian Restaurant
High School Diploma -
Seneca
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