Kevin Redmond
Bridgetown,Wexford
Summary
Accomplished professional with a strong foundation in time management, leadership, and organisational skills. Proficient in communication and adept at utilising Microsoft Excel, Hot Soft, Volante, and the full suite of Microsoft Office tools. Demonstrates expertise in stock ordering, rostering, and conducting stock takes. Committed to leveraging these skills to drive operational efficiency and support business objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Duty manager
Coast Hotel
Rosslare, County Wexford
07.2021 - Current
- Using Hot Soft, Volante POS systems and Volante BackOffice on a daily basis.
- Oversee stock checks and reordering, ensuring product availability at all times.
- Liaised with suppliers regularly, maintaining strong business relationships.
- Assisted in budgeting and forecasting activities to ensure cost-effectiveness.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Managed customer service interactions, addressing concerns and preserving positive experiences.
- Handle guest complaints to protect brand reputation.
- Adhered to company policies and brand standards to support outstanding guest experiences.
- Deliver excellent customer service through effective communication skills.
Head bartender
Coast Hotel
Rosslare, County Wexford
09.2018 - 07.2021
- Coordinated with kitchen staff, provided seamless service during busy periods.
- Monitored cash handling procedures to minimise discrepancies.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Conducted staff training for improved performance.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
- Created engaging drink specials for increased patronage.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Ordered supplies regularly, prevented stock shortages.
- Input orders into register, calculated bills and collected payments.
- Managed bar operations to maintain efficiency.
Bartender
Meylers Millhouse
, County Wexford
01.2016 - 09.2018
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Followed food safety and hygiene requirements to protect guests.
- Collected, washed and put away glassware between guests.
- Input orders into register, calculated bills and collected payments.
- Recommended drinks to customers, increasing overall sales.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Completed end-of-day cleanup to reset bar for next day.
- Resolved customer complaints promptly to maintain good relationships.
- Developed rapport with regular patrons fostering a loyal customer base.
Education
Wexford vocational College
Wexford, County WexfordSkills
- Time Management
- Leadership
- Organisational skills
- Communication Skills
- Microsoft excel
- Hot Soft
- Volante
- Microsoft Office
- Stock Ordering
- Rosters
- Stock Takes
Certification
- Operation Management Course
- Failte Management Couse
- First Aid
- Fire Safety Training
- Manual Handling
Timeline
Duty manager
Coast Hotel
07.2021 - Current
Head bartender
Coast Hotel
09.2018 - 07.2021
Bartender
Meylers Millhouse
01.2016 - 09.2018
Wexford vocational College
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