Kevin Moran
Dublin,Co. Dublin
Summary
Retail manager with 3+ years of experience in enhancing sales performance. Proven expertise in stock maintenance and customer relationship management, resulting in consistent sales goal achievement. Recognized for strong work ethic and dedication to exceptional results.
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Highly-driven Stock Controller committed to enhancing operational efficiency in warehouse environments through meticulous stock management and impactful leadership.
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Overview
20
20
years of professional experience
Work history
Assistant Store Manager
SuperValu
Dublin, Ireland
2024.04 - 2024.08
- Guided teams in strategising, implementing, and executing merchandising and operational initiatives.
- Conducted audits and risk assessments to guarantee regulatory compliance.
- Evaluated team performance and implemented disciplinary measures.
- Fostered repeat business through exceptional customer service delivery.
- Managed key-holding duties by supervising cash drawers, maintaining site security and coordinating prompt opening and closing.
- Guided staff in providing exceptional customer service through comprehensive training programmes and ongoing mentorship.
- Oversaw processing and organisation of incoming shipments.
- Forecasted sales performance to enhance budgeting and stock ordering
Stock controller
Dunnes Stores Blackrock
Dublin, Ireland
2024.09 - Current
- Deployed new product ordering system to minimise waste and enhance cost-effectiveness.
- Facilitated staff training on optimal practices for handling, storing and organising stock items in warehouse environment.
- Optimised overall work productivity through implementation of effective rota system among warehousing staff.
Grocery Manager
Dunnes Stores
Dublin, Ireland
2021.10 - 2024.04
- Held individual performance meetings with team members to provide constructive feedback and maintain positive working relationships.
- Handled disputes and objections within 30-minute timeframe, maintaining high levels of customer satisfaction.
- Leader of over 40 team members, including 5-person wider management team, responsible for upskilling, ongoing training, mentoring and general support.
- Performed store open and closing procedures, including ATM closing and float change over, within 30-minute timeframe.
- Merchandised displays to showcase new and popular items.
- Developed retail strategies with seasonal changes and implementation plans for deployment teams.
- Reduced waste by offering special prices on goods nearing expiry dates.
- Enforced team compliance with health and safety requirements to maintain standards.
- Implemented theft prevention measures to reduce store losses.
Sales Assistant and Night Packer
Dunnes Stores Cornelscourt
Dublin, Ireland
2019.08 - 2021.10
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
- Provided helpful, attentive sales support to generate positive customer feedback.
- Promoted special offers and loyalty programme with upselling skills.
- Maintained excellent visual merchandising standards by routinely cleaning and organising window and Point of Sale (POS) displays.
- Went extra mile to locate merchandise for customers by researching and calling associated retail branches.
Childcare Assistant
Giraffe childcare Cherrywood
Dublin, Ireland
2019.01 - 2019.08
- Assisted with planning of clubs, activities, events, playgroup trips and open days.
- Encouraged children to reach full potential by using positive reinforcement techniques.
- Communicated behavioural changes or concerns to teachers and parents, facilitating prompt resolutions.
- Facilitated activities to enhance motor skills, including group games, art activities and outside play.
- Monitored children's interactions with others, encouraging sharing and cooperation in safe environment.
- Kept children safe and secure at all times.
- Prepared classrooms for lessons or activities by gathering materials or setting tables with workbooks.
Childcare Practitioner
Park Academy Childcare Cherrywood
Dublin, Ireland
2018.02 - 2019.02
- Nurtured positive relationships with children, parents, and staff through consistent, friendly, and proactive engagement during interactions.
- Optimised daily operations of nursery through rigorous compliance with relevant policies and procedures.
- Enhanced children's abilities in core subjects through development of engaging educational activities.
- Collaborated with colleagues to coordinate and strategise activities, ensuring children receive optimal start in life.
- Harnessed passion, motivation, and drive for learning development in engaging and educating children.
- Nurtured strong relationships with children by surpassing expectations to meet needs and providing dedicated support.
- Designed and facilitated engaging activities for children in diverse environments to enhance development and wellbeing.
Postal Worker
Dunnes Stores HQ
George's street
2007.03 - 2009.06
- Skilfully operated automated mail handling equipment, such as integrated mail processors.
- Worked flexible hours to deliver outstanding levels of service to customers.
- Obtained signatures and took pictures of delivered mail for proof of delivery purposes.
- Weighed letters and parcels for delivery, calculating costs and accurately labelling items.
Stock Controller
Tesco Ireland, Ballybrack Shopping Centre
Dublin, Ireland
2006.03 - 2007.03
- Kept abreast of stock levels, modifying purchasing quantities and delivery frequency to meet customer demand.
- Cleaned and tidied storage areas to maintain health and safety standards.
- Used inventory management system to maintain accurate order records.
- Recorded and reported missing stock or lost inventory to managing directors.
- Meticulously quality checked products before placing onto shelves, verifying correct labelling and pricing and assessing for damages.
- Created eye-catching merchandise displays to draw attention to new and promotional items.
- Monitored, recorded and helped with investigations of missing stock.
Education
Childcare management level 6 - Childcare and Education
Sallynoggin college
DublinChildcare Education Level 5 - Childcare and Education
Dundrum further Education
DublinLeaving Cert - Leaving certification
Holy Child Community School
DublinPC Maintenance and Networking Level 2 - Computers
Fás Loughlinstown
Dublin Skills
- Efficient rostering
- Inventory management
- Team management
- Credit policy design
- Sales performance tracking
- Zetas point of sale
- Client support
- Product expertise
- Customer issue resolution
- Sales techniques
- Staff development
- Store operational procedures
- Visual display techniques